PRINTITRESELLER.UK 45 VOX POP offering to our cloud-based remote fleet management tools, Lexmark Cloud Bridge connectivity suite enables that today and is the network flexibility foundation for the future. Lexmark Cloud Bridge technology brings Lexmark’s most advanced managed print services functionality to all hybrid network environments. It delivers measurable savings by leveraging cloud and the IoT to simplify and optimise print environments. PrintIT Reseller: What training/support do you provide for channel partners to help them develop a strong security services and solutions offering? Matt Hayman: Kyocera authorised service partners are trained to support all aspects of our products from installation and repair to firmware upgrades. This training includes a detailed explanation of the Kyocera command centre where they are shown how to limit device access by locking ports, close any unused protocols and apply IP filtering. Training also includes a run through of how to update the device firmware with each engineer carrying out the firmware upgrade process. In this way Kyocera can be certain that each of our certified service partners is aware of the security features of our devices and how they are implemented. Sarah Mackay: UTAX offers solutions training to all UTAX Partners, aiming to educate partners in the risks, solutions products available to mitigate risks, and the reasons we have chosen specific solutions to work with our devices. As soon as PSTI became apparent, UTAX was working on providing relevant information via email, website, and through offering constant sales support. Julian Hodges: We offer a comprehensive range of in-house and online training resources for our technology partner programme across the full range of hardware and solutions in our portfolio. Security specific training is also provided, which is regularly reviewed and updated to ensure we are offering the very best training and support to our partners. Phillip John: We have provided our partners with information on the provisions contained in the PSTI Act, along with a copy of our statement of compliance. The company has also created a channel for them to ask specific questions in this area as part of our commitment to providing them with all the help and support they need from us. Arjan Paulussen: Lexmark provides indepth sales and technical training across our entire offering. Designed with our partners in mind, we give our partners the knowledge to meet every customer challenge by leveraging industry leading hardware, supplies, security solutions, services and software. Lexmark partners have access to the PartnerNet portal that includes access to exclusive marketing and sales tools, content, training and resources. In addition, our training catalogue is constantly enhanced and expanded to accommodate new collateral, offers and services. www.kyoceradocumentsolutions.co.uk www.utax.co.uk www.sharp.co.uk www.konicaminolta.co.uk www.lexmark.co.uk to maintain the highest levels of print security in a dynamic and changing digital landscape, leveraging our technologies and those of our strategic solution partners to do so. Phillip John: The continuous improvements to the security of our entire product range is a key pillar of our development programme. The new bizhub i-Series features an advanced firmware upgrade, which delivers greater protection against malicious activity. A new authentication attack detection function blocks brute force attacks, a technique increasingly used by cyber criminals to attempt to crack passwords and other access data. Konica Minolta customers can also select Bitdefender anti-virus protection to add further layers of protection that prevent the spread of malware to other networked devices. Furthermore, they can see the status of the device’s antivirus via the home screen, and should a threat be detected, the IT administrator is immediately notified with information about the type and origin of the threat. Arjan Paulussen: Lexmark realises organisations are considering zero trust principles to provide tighter access controls, both inside and outside the network perimeter. Securing an enterprise environment is growing more complex and requires a comprehensive understanding of software, hardware, network architecture, and each organisation’s security posture and goals. Lexmark supports zero trust architectures today with our advanced device management and conformance tools, on-device runtime and firmware protections, and security analysis and analytics services. With the increasing sophistication of cyberthreats, print security is now more important than ever. As organisations consider the various aspects of security, we recommend that BYOD and mobile printing policies are considered in their security risk profiles. Lexmark’s unique MPS approach offers solutions, management, and visibility across a customer’s entire hybrid environment – not just those in a corporate office. Lexmark’s vision is to deliver its leading print services anywhere, at any time, to any print environment – whether they be a 100,000 device global fleet, a single device in a remote home office or everything in between. From our leading, fully customisable direct MPS A new authentication attack detection function blocks brute force attacks, a technique increasingly used by cyber criminals to attempt to crack passwords and other access data Arjan Paulussen
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