PrintIT Reseller - issue 117

01732 759725 12 BULLETIN A single point of contact Epson UK has introduced a new end-user sales team to offer business customers a single point of contact for its entire business portfolio, while retaining its channel-only sales model. The new team will address a common industry pain point whereby businesses are forced to deal with multiple sales teams, and often multiple resellers, to access multiple solutions across just one brand. Epson’s B2B portfolio is broad, comprising commercial and industrial printing solutions, projectors, AR smart glasses, robotics, and PaperLab – its in-office paper recycling machine. Many of these technologies are used in combination with one another as they address cross-purpose solutions for different verticals. The difficulty arises as many brands have sales teams limited to one product area, while their reseller partners might stock one range but not another, forcing the business customer to liaise with multiple brand and reseller sales teams. Epson’s new end-user sales team is designed to handle all cross-product, cross-channel arrangements so that the customer only needs to liaise with one Epson specialist for all Epson solutions. The team includes Jason Walcott, Dan Bacon, Dave McLuckie, Dominic Kennedy and Eric Hamer. Jason Walcott, Corporate End-User Sales Manager, said: “Years in the IT industry has taught me that IT vendors will design their business structure around their products, not their customers. But most businesses want solutions, not simply ‘products’, and by providing easier access across Epson’s full range, businesses can enjoy the consistency of Epson’s product quality, user-interface, and sustainability benefits.” The new team is also being adopted across other countries in Europe to offer end-users frictionless trade when procuring Epson technologies across different countries. www.epson.co.uk Community clean-up PaperCut participated in a company-wide cleanup across all its offices in honour of Earth Day last month. This initiative reflects the company's long-standing and ongoing dedication to sustainability and community engagement. As part of its Earth Day 2024 celebration, the company mobilised its global workforce – including those at its Bracknell office - for a significant environmental initiative. On the week commencing April 22, employees across PaperCut’s various offices worldwide dedicated their morning to cleaning up the streets surrounding their workplaces. This hands-on effort is designed to not only tidy the local areas but also instil a sense of environmental responsibility and community spirit among the participants and those in the surrounding area. The clean-up day is part of the company’s broader sustainability agenda, which includes significant efforts to reduce waste, enhance efficiency, and promote eco-friendly practices within the print management industry. www.papercut.com Sustainability rating for Konica Minolta Konica Minolta is in the top 5% of companies rated by EcoVadis in all industries. The company has received a Gold Medal (its ninth consecutive medal) in recognition of its sustainability achievement. Olaf Jonas, General Manager Environmental Social Governance, Konica Minolta Business Solutions Europe, said: “Receiving a medal from EcoVadis for nine consecutive years is testament to our company-wide global commitment to make a positive environmental and social impact, through our own company initiatives and frameworks as well as supporting the goals of international programmes.” www.konicaminolta.co.uk 15 year partnership Brother International Europe is marking 15 years since first joining forces with the Cool Earth rainforest conservation charity, becoming their longest-serving commercial partner. Since the partnership began in 2009 Brother has been supporting seven communities across the Amazon and New Guinea forest, protecting 32 million trees across 78,000 hectares, which store over 50 million tonnes of carbon and are crucial in combatting climate change. Hisashi Ota, Managing Director of Brother International said: “We are proud to have worked with Cool Earth for such a long time. Our “At your side” vision is always to provide our customers with exceptional products and service, whilst also doing what we can to limit our impact on the planet, and through Cool Earth we are able to support vital work being conducted across the globe.” Some of the activities so far have included improving water, sanitation and hygiene access for over 2,500 people in Papua New Guinea, and the launch of Cool Earth's Rainforest Lab in Peru providing access to Wi-Fi, technology and mapping tools so communities can protect their territories from threats. Matthew Owen, Director of Cool Earth added: “We are immensely proud of the achievements we have made working with Brother Europe, which not only support the conservation of the rainforest but also provide social and economic impacts, ranging from sustaining livelihoods to providing income and food security for Indigenous communities”. www.brother.co.uk Rainforest Labs puts land-use data into the hands of the Indigenous villages that need it most.

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