BULLETIN 01732 759725 4 Outdated technology in the workplace New research from Ricoh Europe has revealed that there is a significant gap between employee expectations of technology in the workplace and what is currently provided by employers. The poll of 1,000 workers across the UK and Ireland, conducted by Opinium, found that nearly half of UK and Irish employees (46%) believe that their employer lags behind when it comes to adopting technology that would benefit them in the workplace. Hindering productivity 28% report that their remote work set up hinders their productivity, and 58% are bogged down by high administrative burdens. What’s more, only 68% of UK and Irish employees believe their employers provide the necessary technology to do their jobs well – highlighting a significant missed opportunity. Ricoh argues that businesses should look to process automation and workplace experience tools to improve collaboration and streamline repetitive workflows and tasks, ensuring workers are equipped to do their best work. Implementing the latest technology, such as workplace experience platforms, AV solutions and enterprise content management enables employees to focus less on admin, and more on value-added activities. Dennis Scannell, Director of Digital Service Consultancy at Ricoh UK, said: “What we’re noticing in the market is that more and more organisations are looking to re-imagine their workplaces to bridge the gap between employee expectations and the available technology.” Employers risk losing workers Without addressing these discrepancies in 2024, employers risk losing workers, who may seek alternate employment where their needs are better met. Almost one in three (30%) workers cited working conditions and their employee experience as a reason they would look for another job, while just under a fifth (18%) of employees noted the quality of technology software and technological devices as a leading contributor to them seeking alternate employment. Scannell noted: “We work with many UK businesses to transform their physical and digital workspace to be more collaborative and productive. For one of our customers, we were able to increase their office occupancy from 35% to 50% and deliver employee satisfaction rating of 4.8 out of 5, following a successful office transformation project. “Ultimately, we create workplaces where people feel fulfilled and are happy to work. Employee experience should be at the centre of any workplace transformation project.” Right tools and technologies 65% of employees believe they would deliver more value to their company if they had the right tools and technologies in place, the benefits of getting this right extend beyond talent attraction and retention. Nicola Downing, CEO, Ricoh Europe, said: “Looking ahead, it is imperative that businesses align their technology offerings with employee needs, particularly around process automation and workplace experience, which can help employees be more productive and focus on tasks where they can add more value. “As our research has revealed, any business which overlooks employee experience around workplace technology, risks losing valued team members who will simply look elsewhere for a workplace that meets their needs.” www.ricoh-europe.com Where do you take yours? We’re all about championing print at PrintIT Reseller, and we’d love to know where you read your issue. Whether it's atop a mountain, on a deserted beach, or even in the heart of a bustling city. We want to see where our magazine travels with YOU! This month, Richard Wells, Head of Sales at Epson UK took the magazine with him to Budapest, here he is pictured with Matthias Church part of Buda Castle area in the background. Nick Barnett, CEO at Asolvi decided to read his issue on the roof terrace at Asolvi’s Oslo office. And Louella Fernandes, Director at Quocirca travelled the furthest, all the way to Miami Beach. We want to see where you take your issue, so get the camera out and send me a pix of yourself reading PrintIT Reseller in the most unusual, far-flung spot you can find, and you could be featured in our next issue! You can reach me at [email protected] We can't wait to see the incredible places our magazine ends up. Richard Wells Nick Barnett Louella Fernandes
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