PRINTITRESELLER.UK 43 VOX POP continued... The shift to cloud-based solutions is also a notable transformation, with even traditional on-premise offerings transitioning to cloud services Consequently, many customers are opting to renew contracts with existing suppliers due to a lack of resources in the labour market. This trend presents opportunities for process automation as a means to address the labour shortage challenges. Successful partners are recognising the value of printed data and its wealth of information which partners can use to advise customers on areas for digitisation. While scanning data has been explored for some time, the realisation of richer data sets in printed data opens up new avenues for value addition to customers which will require a lot of guidance. The shift to cloud-based solutions is also a notable transformation, with even traditional on-premise offerings transitioning to cloud services. Intuitive is ready to push to play a pivotal role in this evolving world of print and IT, with the aim of having a vast majority of its solutions becoming cloud-based. Cloud solutions are set to streamline and enhance how our partners collaborate, share data, and provide customers with easy access and comprehension of their data. This heightened data sharing and accessibility will empower partners to gain deeper insights into customer pain points and offer multiple tailored solutions. The integration of cloud-based solutions will drive efficiency and cross-organisational collaboration across the industry. As the world reevaluates sustainability, offerings such as Intuitive’s PaperCut solutions will enable companies to make decisions that lower their environmental impact, aligning with an emerging focus on green solutions. https://weareintuitive.com Mike Burke, Managing Director UK & Ireland, Asolvi: For 2024, there are six trends I believe with prevail. n Sustainable printing solutions – managed print service providers will prioritise eco-friendly options, including energy-efficient printers and recycled cartridges, aligning with the global emphasis on sustainability. These solutions will cater to both remote and in-office employees, ensuring seamless and environmentally conscious printing experiences. Responsible disposal programs will be extended, addressing the growing demand for sustainable practices among businesses and consumers. n Cloud-based printing services will become more prevalent, enabling secure printing from any internet-connected device. These solutions will foster collaboration and productivity among both remote and on-site employees, enhancing flexibility and accessibility. managed print providers will optimise cloud-based services for hybrid work environments, accommodating diverse user needs and locations. n Artificial intelligence and machine learning integration. AI-powered analytics will enable predictive maintenance, minimising downtime by anticipating printer issues before they occur. Machine learning algorithms will analyse printing habits, suggesting personalised, cost-effective print strategies tailored to individual business needs. AI and ML technologies will understand varied printing patterns and user behaviours, enabling managed print providers to offer customised solutions for remote and in-office employees. n Print security and cybersecurity – managed print providers will continue to implement robust cybersecurity measures to protect sensitive data during the printing process. Encryption protocols, secure printing solutions, and authentication mechanisms will become standard offerings, ensuring data integrity and confidentiality. These security measures will be designed to safeguard print jobs originating from diverse locations, guaranteeing a secure printing experience for all users. n Subscription-based printing models will gain momentum, offering businesses cost predictability and simplified billing processes. These models will provide flexibility, allowing businesses to scale their printing requirements based on fluctuating needs. Subscription plans will include maintenance, consumables, and support services, accommodating the dynamic demands of a hybrid workforce and ensuring consistent printing experiences for all employees, regardless of their work setup. n Responding to the hybrid workforce – managed print providers will offer secure mobile printing options and cloud-based services accessible from anywhere, catering to the needs of remote employees. Personalised support for remote workers will be emphasised, Roger Stocker Mike Burke
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