MPS & DOCUMENT WORKFLOW MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 Toshiba Launches New Barcode Printer App Toshiba Tec is excited to introduce a new app that makes finding the perfect barcode printer solution easier than ever! This app is designed to help our channel partners and end users quickly find the right labelling solutions to meet their specific needs. Key Features of the App Easy Access to Information: Get the latest details on Toshiba’s wide range of labelling solutions, all in one place. Stay updated with important notifications and updates. n Smart Recommendations: Simply enter some basic information about your label printing needs, and the app will suggest the best options for you... Read the full article here. Q and A with Rowan Jeffreys-Hoar PrintIT Reseller talks to Rowan Jeffreys-Hoar, Director of Partner Sales at Ricoh UK PrintIT Reseller (PITR): From your perspective, how has 2024 been for Ricoh and the wider channel? Rowan Jeffreys-Hoar (RJH): 2024 has been a year of recovery and growth. As we close out Q3 and move into Q4, we’re seeing strong performance from our business partners and clear signs of renewed confidence across the market. Businesses are settling into a more forward-looking mind-set after years of transformation and rationalisation, which bodes well for 2025. From a Ricoh perspective, we’re especially proud to have been recognised as A3 MFP Vendor of the Year at the PrintIT Awards 2024. This win reflects the strength of our portfolio and the success we’ve achieved together with our partners... Read the full article here. Unlock data for strategic growth: The role of Intelligent Analytics in billing Channel Providers and Resellers are increasingly recognising the value of billing data as a strategic asset. The Intelligent Billing platform, with built-in Intelligent Analytics is helping businesses transform complex billing data into actionable insights. For many organisations billing data remains an underutilised resource. While standard billing software ensures accurate invoicing, leveraging billing analytics can unlock deeper insights – enabling real-time data and trend analysis for strategic decision-making purposes, helping organisations drive efficiency, profitability, and growth. Simon Adams, Managing Director at PRD Technologies, highlights the significance of this shift, “Businesses today don’t just need accurate billing – they need intelligent insights that turn raw data into meaningful actions. Intelligent Analytics enables service providers to track customer trends, optimise product performance, and ensure revenue assurance – all in real time.” Intelligent Analytics provides a suite of reports designed to help business leaders make smarter, data-driven decisions. For example, customer performance reports and heat-maps highlight revenue and P&L trends over 12-months, while product performance report heatmaps highlight the revenue Read the full article here. Upgrading to Windows 11: potential risks to print devices Kyocera offers proactive steps businesses should take to prevent major issues With support for Windows 10 due to end in October this year, many businesses are finalising their moves to Windows 11. Recent research has shown that between September 2024 and January 2025, Windows 10’s presence in organisations decreased from 67% to 60%, while Windows 11 grew from 23% to 30% in the same period. Steve Pearce, Group Head of Marketing at Kyocera Document. Solutions UK, said: “We expect the pace of migration to Windows 11 to increase significantly as we move towards Windows 10’s end-ofsupport date. Despite the benefits this will bring to businesses, there are some risks to print devices that all companies should be aware.. Read the full article here. Rowan Jeffreys-Hoar Steve Pearce
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