Managed IT issue 69

News: Family Friendly Workspaces brings certification scheme to UK	4
Marketing: New portal offers marketing services on demand for as little as £200 per month	8
What’s New: A round-up of new products for the office, home and all places in between	10
Cover story: How Vasion is making digital transformation attainable for everyone	12
Office technology: HP aims to boost employee satisfaction with new AI-powered devices	14
Call centre: How AI is transforming the contact centre and revolutionising CX	16
Q and A: With Tim Whiteley, co-founder of virtual desktop provider Inevidesk	20
Training: Corndel, Imperial College and Microsoft collaborate on AI training for 10,000 professional	24
Tablets: Samsung enhances Galaxy Tab S10 FE Series with bigger display and AI capabilities out-of-th	25
Cloud telephony: European cloud telephony company NFON enhances offering with AI	26
PSTN switch-off: Vodafone launches compact broadband backup device to maintain connectivity during a	28
On test: Neil Trim tries out an HP Poly Voyager Surround 80 Headset (Microsoft Teams Edition)	29
Call centre: Node4 implements fully integrated Webex contact centre for TMTI	30
Cybersecurity: Goldilock expands manufacturing capacity to meet demand for enhanced network isolatio	31
Mobile working: Panasonic and Ericsson boost mobile worker productivity with 5G connectivity	32
Printers: Brother UK launches self-assessment tool to help optimise labelling processes	34
Logistics: How Podfather is helping La Tua Pasta deliver exceptional customer service	35

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