www.managedITmag.co.uk 33 MOBILE WORKING time. Within automotive field services, for example, Panasonic and Cradlepoint offer ruggedised routers with 5G connectivity that enable technicians to connect to the fastest networks available when diagnosing and repairing vehicles in the field (see below). Ultimately, the increased availability of devices that can connect to 5G networks will enable new applications that require ultra-low latency and high-speed processing to deliver even faster data processing and communication when it’s needed most. As industries continue to embrace digital transformation with AI, the powerful combination of rugged mobile devices and 5G connectivity is proving essential for mobile workers looking to enhance efficiency, automation and realtime decision-making. generation AI applications, demand continues to grow for devices that can quickly and securely transfer data when in the field, using 5G standalone networks. Panasonic’s TOUGHBOOK 40mk2 and G2mk3 both feature the Intel AI Boost neural processing unit (NPU), vastly increasing efficiency and accuracy for mobile workers at the edge. This is particularly useful for workers in utilities, who can use AI to increase efficiency and reduce human error when capturing data during inspections. Whilst data can be collected, stored and analysed using AI when mobile field workers are in an area with no available cloud connectivity, if they do need to transfer large amounts of data back to base quickly and securely, the ability seamlessly to connect to 5G networks can save valuable Panasonic TOUGHBOOK’s range of 5G-compatible rugged devices ensures that mobile workers can stay connected and efficient, providing businesses with what they need to thrive in an increasingly connected world. https://eu.connect.panasonic.com Ericsson is transforming roadside connectivity for AA patrols by installing its flagship R1900 router in the company’s entire fleet of 2,700 patrol vehicles in partnership with Panasonic, Gamma and Westbase. This follows an initial deployment of the in-vehicle router in 350 vans, which gave every roadside patrol a minimum increase of 10% in connectivity, enabling them to resolve breakdowns faster and attend more vehicles, contributing to a meaningful increase in employee and customer satisfaction survey scores. The AA’s previous solution operated on a SIM-only basis and used 3G and 4G networks, offering limited connectivity in remote areas and no access to faster, more reliable 5G networks. AA installs Ericsson Cradlepoint R1900 routers in 2,700 patrol vehicles following successful trial AA extends connectivity boost to entire fleet The new solution combines a primary SIM and a backup SIM that can tap into wider frequencies on any spectrum of coverage, giving users 98.5% high-value connectivity, split across both 5G (60%) and 4G (40%) networks. The AA also integrated Ericsson’s NetCloud Manager platform for managing the numerous Wireless WANs. The increased connectivity ensures patrols have real-time access to data analytics to identify their next call-out location more quickly, query information such as the nearest location of a replacement car part and improve emergency response and repair times on each job. Paul McHugh, Area Director, Ericsson UK, said: “The unpredictable nature of emergency response means speed and attention to detail is critical to satisfying customers and technicians alike. Strong, if not exceptional, coverage country‑wide needs to be guaranteed for mobile devices, which helps engineers provide the desired quality of service. The AA exemplifies the positive outcomes that can be achieved for all parties involved by extending the core toolbox and tapping into nextgeneration connectivity.” The AA serves 14 million members and attends an average of 9,000 breakdowns daily. www.ericsson.com
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