3 www.managedITmag.co.uk Read Managed.IT online... www.managedITmag.co.uk ISSN 2055-3099 (Print) ISSN 2055-3102 (Online) 04 News Family Friendly Workspaces brings certification scheme to UK 08 Marketing New portal offers marketing services on demand for as little as £200 per month 10 What’s New A round-up of new products for the office, home and all places in between 12 Cover story How Vasion is making digital transformation attainable for everyone 14 Office technology HP aims to boost employee satisfaction with new AI-powered devices 16 Call centre How AI is transforming the contact centre and revolutionising CX 20 Q&A With Tim Whiteley, co-founder of virtual desktop provider Inevidesk 24 Training Corndel, Imperial College and Microsoft collaborate on AI training for 10,000 professionals 25 Tablets Samsung enhances Galaxy Tab S10 FE Series with bigger display and AI capabilities out-of-the-box 26 Cloud telephony European cloud telephony company NFON enhances offering with AI 28 PSTN switch-off Vodafone launches compact broadband backup device to maintain connectivity during a power cut 29 On test Neil Trim tries out an HP Poly Voyager Surround 80 Headset (Microsoft Teams Edition) 30 Call centre Node4 implements fully integrated Webex contact centre for TMTI 31 Cybersecurity Goldilock expands manufacturing capacity to meet demand for enhanced network isolation solution 32 Mobile working Panasonic and Ericsson boost mobile worker productivity with 5G connectivity 34 Printers Brother UK launches self-assessment tool to help optimise labelling processes 35 Logistics How Podfather is helping La Tua Pasta deliver exceptional customer service Editor: James Goulding 07803 087228 • [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 • [email protected] Advertising Director: Ethan White 01732 759725 • [email protected] Advertising Executive: Jeff Root 01732 759725 • [email protected] Designer: Brian Cloke 07484 288189 • [email protected] MANAGED.IT is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 No part of MANAGED.IT can be reproduced without prior written permission of the publisher. © 2025 Kingswood Media Ltd. The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards and which is sourced from sustainable, properly managed forestation. CONTENTS Managed.IT GET YOUR FREE COPY To make sure you get every issue FREE, as soon as it is published, just visit www.managedITmag.co.uk, click the ‘FREE Registration’ button and add your details to our mailing list. @manageditmag facebook.com/BinfoMag If you no longer wish to receive Managed.IT magazine please email your details to [email protected] SECURITY · CLOUD · ICT · SOFTWARE · HARDWARE PRINT · AV IN PRINT AND ONLINE www.managedITmag.co.uk THE IT SERVICES MAGAZINE & NEWS SITE FOR IT MANAGERS, IT DIRECTORS & CTOS ISSUE 69 · 2025
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