Managed.IT issue 67

32 01732 759725 END USER COMPUTING can easily establish trust between their hardware platform and identity access management platform, enabling smart single sign-on. “You can login, in one go, to VDI, to DaaS and to browser, and because IGEL fully containerises and isolates these different workloads you cannot get from one to the other. We basically establish trust, enable smart login and isolate those workloads. IGEL has spent over 20 years on all of these partnerships and integrations and this gives the customer what we call a ‘wheel of fortune’ of benefits from leveraging IGEL.” One of these, he says, is endpoint ransomware protection. “We proudly say that you don’t get ransomware attacks on endpoints if you run IGEL and there are side benefits to this as well. With the CrowdStrike situation in July, large parts of the US and UK healthcare sectors were unaffected because most of their endpoints run IGEL, which is a Linux-based system. Nor does IGEL allow the whole reboot sequence that was happening. You have ransomware protection and also what we call manageability. Business continuity, disaster recovery are huge benefits of running an IGEL infrastructure. “Another is TCO. Typically, it costs around £750,000 to run 1,000 endpoints. IGEL saves 50‑75% of that through not having to pay for all those endpoint software products. Your manageability is a lot easier, so you can basically divert your staff to do more interesting things, and you have significant savings in productivity. We have customers who report that their nurses are saving 40 minutes a week when logging in because they have smart login between Imprivata, IGEL and their identity access management platform.” IGEL it Oestermann uses the verb ‘IGEL it’ to describe the process of replacing Windows OS on endpoint devices with the IGEL OS providing secure access to browser-based applications, a VDI infrastructure that you already have up and running (e.g. Citrix or Omnissa) or Microsoft Azure Virtual Desktop (AVD). This helps solve a variety of problems, including costly hardware upgrades necessitated by end of life for Windows 10 support. “In most environments, healthcare, government and financial services, about one third of PCs, sometimes half, cannot run Windows 11 because they’re missing the security chipset that’s needed. And to them we simply say ‘IGEL it’. Run IGEL on your endpoint and connect to Windows 365 or to Windows in your datacentre delivered via VDI or DaaS.” The same applies to Dell thin client customers. “Dell has just released a new version of its thin OS software that requires 8 Gig of RAM, and a very big part of Dell’s thin client infrastructure only has 2 or 4 Gig of RAM. Those customers have to buy new thin clients. That creates e-waste and is not very sustainable. We say ‘IGEL it’. Run IGEL on your 2 and 4 Gig devices instead.” Work anywhere During the pandemic, IGEL enabled organisations to keep working by providing employees with secure access to corporate applications from devices in their homes (and from anywhere else). For expanding businesses, it can also speed up the integration of an acquired business’s workforce to their existing infrastructure and provide disaster recovery for parts of a customer’s infrastructure that don’t already run IGEL. “IGEL has something called a UD Pocket, which is a small USB key. If your Windows computer is still running fat Windows and there is a ransomware attack, what do you do? Well, if you have an agreement with IGEL around disaster recovery or business continuity, you just stick that UD Pocket in your PC, and within a couple of minutes, you’re back to IGEL’s UD Pocket continued...

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