3 www.managedITmag.co.uk Read Managed.IT online... www.managedITmag.co.uk ISSN 2055-3099 (Print) ISSN 2055-3102 (Online) 04 News Is time up for the 40-hour week? 08 Apps MiXR app a tonic for sales at Stonegate Group 10 Innovations New technology for the modern workplace 12 Unified Communications Gamma strengthens Cisco partnership with launch of Horizon with Webex 14 5G Dave Stonehouse of NG Bailey IT Services outlines the benefits of Private 5G Networks 15 Security University of Dundee saves time and effort with touchless access control from HID 16 Marketing Louis Mahrra urges marketers to address digital marketing’s ‘significant’ carbon footprint 18 Cloud Harold Groothedde explains how to ensure success with FinOps 20 Personal Productivity James Mistry, CTO of SenseOn, outlines the six things he depends on at work 23 Contact Centre How Calabrio is helping UK Power Networks support vulnerable customers and call centre agents 24 Email The number one mistake organisations make when implementing the DMARC email security protocol 26 Printers New printers for busy enterprises, shared workspaces and the home office 28 Interview Paula O’Brien, Board Director of Sales at Ricoh UK, explains why Ricoh is about much more than print 30 60 Seconds with… Jamie Akhtar, Co-founder and CEO of CyberSmart 31 End User Computing What is IGEL’s Preventative Security Model and why does it matter? 34 Data Protection ManagedIT talks to Jerry Mumford about Keepit’s growing presence in the UK Editor: James Goulding 07803 087228 • [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 • [email protected] Advertising Director: Ethan White 01732 759725 • [email protected] Advertising Executive: Jeff Root 01732 759725 • [email protected] Designer: Brian Cloke 07484 288189 MANAGED.IT is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 No part of MANAGED.IT can be reproduced without prior written permission of the publisher. © 2024 Kingswood Media Ltd. The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards and which is sourced from sustainable, properly managed forestation. CONTENTS Managed.IT GET YOUR FREE COPY To make sure you get every issue FREE, as soon as it is published, just visit www.managedITmag.co.uk, click the ‘FREE Registration’ button and add your details to our mailing list. @manageditmag facebook.com/BinfoMag If you no longer wish to receive Managed.IT magazine please email your details to [email protected] SECURITY · CLOUD · ICT · SOFTWARE · HARDWARE PRINT · AV IN PRINT AND ONLINE www.managedITmag.co.uk THE IT SERVICES MAGAZINE & NEWS SITE FOR IT MANAGERS, IT DIRECTORS & CTOS ISSUE 67 · 2024
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