Managed.IT - issue 62

5 www.managedITmag.co.uk INNOVATIONS Get Peddling To mark the launch of its new electric bike brand Peddle, technology distributor Exertis has pledged to donate £10 to Mental Health UK for every bike sold between now and next summer. The range includes four models – the Peddle Go, Peddle Step, Peddle Ride and Peddle Pro – each of which comes with more than £500 of pre-loaded features, plus £150 of accessories. These include an LCD display with Bluetooth and app integration, so riders can track their speed and distance and follow turn-byturn navigation; puncture-resistant and reflective tyres (not on Pro); pannier racks; mudguards; front and rear lights; gel saddle and seat suspension. https://www.peddlelife.co.uk/ Field work The all-new Algiz 10XR ultra-rugged 10-inch Windows tablet from Handheld Group, part of MilDef, brings enhanced performance and IP65 and MIL-STD durability to field work and challenging environments in logistics, mining, public transport, public safety, waste management and GIS. Despite being smaller and lighter than predecessors, the tablet is claimed to have two times better graphics, measurably faster performance and future-proof 5G communications for live video streams and bandwidth-heavy tasks like mapping. The Algiz 10XR is available with NFC and barcode scanner options and multiple accessories, including carry cases, vehicle cradles, pole mounts, extended batteries and a vehicle dock with antenna passthrough for both GPS and Wi-Fi. www.handheldgroup.com More secure authentication New from digital agreements security company OneSpan, the DIGIPASS CX range of cloud-connected identity verification devices offers a more secure alternative to authentication by username and password or multifactor authentication based on email or SMS. It achieves this through a combination of next generation identity and authentication, including high-security fingerprint biometrics, and secure remote updates that enable organisations to react to new threats or changing business needs. Users can log in or authorise transactions and agreements on a desktop, laptop or smartphone and select from multiple authentication protocols including the OneSpan secure DIGIPASS protocol. DIGIPASS CX devices are due to be launched in the second quarter of 2023. www.onespan.com Zoom contact centre Zoom is launching an omnichannel contact centre as a service (CCaaS) solution in the UK and Ireland ahead of a roll-out to other countries in EMEA. Previously only available in the US, Zoom Contact Center, with built-in video capabilities, enables businesses to engage with customers over voice, chat, SMS and video and switch from one channel to another during a call. Features include a waiting room where callers can view videos and documents; advanced skills-based routing; a conversational AI chatbot; integrations with applications such as Salesforce, Zendesk and ServiceNow; and agent monitoring, reporting and analytics. Zoom Contact Center also incorporates a UC platform for easy collaboration between agents, supervisors and other employees including Zoom Team Chat. www.zoom.us Compact air purifier Indoor air quality specialist Rensair has brought out an affordable, WiFiconnected air purifier. Ideal for SMEs, conference rooms, doctor/dental surgeries, classrooms and homes, the Compact uses HEPA filtration and germicidal UVC light to remove more than 99.97% of pathogens and other airborne particulate matter. Five airflow speeds and 360-degree outflow enable clean air to penetrate an entire room no matter where the unit is placed. An accompanying smart app enables users to programme multiple Compact devices to adjust fan settings automatically in line with particle concentrations, switch to the maximum setting between scheduled meetings, or start/stop based on location and time. www.rensair.co.uk OneDrive protection WithSecure (formerly F-Secure Business) has added advanced protection for Microsoft OneDrive for Business to its cloud-based security platformWithSecure Elements. Available for implementation in-house or as a service from an MSP, WithSecure Elements gives organisations the flexibility to pick and choose from a variety of modules, including endpoint protection, endpoint detection and response, vulnerability management and collaboration protection. The latter provides protection for cloud-based collaboration applications, such as Microsoft 365, Salesforce and now Microsoft OneDrive for Business. Files are scanned as they are uploaded to OneDrive or modified, with any suspect files run in an isolated cloud sandboxing environment where malicious content can be safely blocked or removed. www.withsecure.com

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