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13
KYOCERA products under the Danwood
Print Ecology brand, which we established
to meet the needs of organisations with
a strong sustainability agenda.
Since then our relationship has gone
from strength to strength.Whenever
KYOCERA launches a new product we
assess its suitability for the Danwood
Print Ecology portfolio, which has now
grown to cover all areas of the market.
Whereas initially the range was limited
to A3 and A4 floor-standing products, it
now includes a number of desktop units
so that we can offer an eco-preferable
solution whatever the customer’s
requirement.
Added value
Danwood Print Ecology customers don’t
just enjoy economical and productive
hardware: they also benefit from
Danwood’s service excellence and our
consultants’ in-depth knowledge of
business printing and how the capabilities
of modern devices can help save money,
streamline processes and improve
productivity.
With nearly 40 offices in the UK,
five distribution centres, 400 service
engineers and UK-based call centres,
we offer customers the advantages of a
national infrastructure backed up by a
local presence. Our engineers maintain
over 98% uptime across our installed
base of devices and if there is a problem
we can respond to a service call within
four hours.
Customer service is our priority.We
are ISO 9001-accredited and continually
invest in new technologies to enhance
service levels.We were the first print
provider to issue engineers with handheld
devices and we provide 24/7 online
service call tracking.
Consultancy and advice
As part of our service offering, we are
always ready to provide customers with
advice on how they can optimise their
office printing and take advantage of new
technologies to save money and be more
productive.
Through our proven print audit and
optimisation process, we can generally
help customers reduce their overall print
costs by 20-30%.We also have in-depth
At the end of the day we simply compared
equipment and prices and we chose Danwood
because they offered the best products, best
equipment, best service and the best price.
Joerg Heck, International Buyer,
Forth Crossing Bridge Constructors
Danwood are clearly one of the leading independent providers of document
solutions in the UK and we have developed some very strong client
relationships together. I have no doubt that with the technology and solutions
that KYOCERA have developed to date, combined with the truly unique market
coverage and service capabilities of Danwood, we can move from strength to
strength for many years to come.
Jun Okumura, Managing Director, KYOCERA Document Solutions (U.K.) Limited.
knowledge and expertise in more recent
trends.Whether you require a mobile
printing solution so that staff can print
from tablets and smartphones or pull
printing software to reduce waste
and enhance document security, our
consultants can advise you of your
options.
Because KYOCERA provides a
full range of hardware and software
solutions, Danwood Print Ecology
customers can look forward to advanced
solutions such as these as well as more
economical, sustainable printing.With
KYOCERA and Danwood, there is no
compromise in going green.
For further information, please
visit
www.danwood.co.uk
,
call
0800 597 5555
or email
.
Danwood’s Nationwide Distribution Centre
Danwood’s flagship, UK-based Customer Support Centre, Lincoln