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PRINT.IT
01732 759725
PRINT 2016
collating and producing finished
documents (25%); and handling,
managing and searching for print
and digital documents (50%). Data
protection and flexible working
practices with cloud and mobile
technology might further increase
these costs. Next year, vendors will
innovate faster, with new technology,
software and services optimised to
address the hidden costs of print.”
Francis Thornhill,
Canon
Product Marketing Manager
n
SECURITY
Total: 47
Average: 3.1
Range: 1-5 Median: 3
Mode: 4
A series of high profile security
breaches propelled security up the
corporate agenda in 2015. As a
result, ‘security’ garnered as many
Number One placings as TCO.
“Security is a growing concern, yet it
is still often overlooked. According to
research conducted by the Ponemon
Institute in partnership with HP, 56%
of enterprises ignore printers in their
endpoint security strategy. HP has
designed a range of printers that aim
to bridge this gap and help customers
protect their print environment.”
Gary Tierney,
UK & Ireland Printing
Category Director,
HP
“Security is now high on the list of
priorities for CIOs and IT Directors.
More and more are realising that
products used in the day-to-day
working lives of employees can
serve as open gateways if not
secure. We’ve made security a core
characteristic of our printer models
by including features like enterprise
authentication, encryption, scanning
and workflow security that give peace
of mind to IT Directors.”
Andy Johnson,
head of product
management,
Brother UK
“Government mandates and
regulations are forcing organisations
to re-evaluate how they protect
information and to take a closer look
at their print and document workflow
environments to ensure they
adequately safeguard information. At
the same time, employee demand for
mobile print support has increased
the pressure on IT departments
to open their networks to mobile
devices. The challenge is to achieve
this without inadvertently exposing
networks to malicious individuals
and the operational and brand
damage a security breach can bring.”
Simon Hill,
Sales Director UK &
Ireland,
Nuance Communications
n
MOBILITY
Total: 53
Average: 3.5
Range: 1-7 Median: 4
Mode: 3
A key trend in 2015, mobility has
latterly lost ground to security.
Nonetheless, it remains a major
consideration.
“Workers who opt to use their own
smartphones and tablets for internet
connection (BYOD) don’t want to
have to return to a desktop PC to
print or scan. They want to print web
pages, PDFs and photos straight
from their mobile device to save
time and eliminate inconvenience.”
Jonathan Whitworth,
Managing
Director,
DSales (UK)
“Two thirds of people now own a
smartphone, using it for nearly
two hours every day to browse the
internet, access social media, bank
and shop online. Mobile devices are
also influencing working habits. The
wider adoption of smartphones and
tablets, coupled with commonplace
mobile working practices, have
created a strong demand for mobile
printing solutions.”
Bernard Cassidy,
Head of Marketing,
Konica Minolta
Business Solutions (UK)
n
EASY OPERATION/SERVICING
Total: 65
Average: 4.3
Range: 1-6 Median: 3.5
Mode: 5
As printers become cloud-enabled
document hubs, ease of use is
essential if users are to make full
use of their capabilities.
“Having access to documents
is a key driver as the Bring Your
Own Device (BYOD) trend is
becoming more prevalent across
organisations.”
Nigel Allen,
Marketing Director
,
KYOCERA
n
EXPANDABILITY THROUGH
PRINTING APPS
Total: 73
Average: 4.9
Range: 1-7 Median: 4
Mode: 7
Solutions platforms and touch-
screen displays enable modern
MFPs to run printing apps, bringing
new capabilities to end users.
“Total Cost of Ownership will always
be a key consideration. However,
in recent years we’ve witnessed a
shift as buyers look to differentiate
their offering and integrate apps into
services/devices and create benefits
for their business. The benefits of
innovation and app integration often
outweigh the cost saving that has
traditionally been prized.”
Mark Ash,
Head of Print,
Samsung Electronics
(UK)
n
SUSTAINABILITY
Total: 79
Average: 5.3
Range: 3-7 Median: 5
Mode: 6
Sustainability is very low down on
the list of priorities. No one put it
first and only one person listed it
in their Top Three. Four out of five
gave it a Bottom Three ranking.
n
OTHER CONSIDERATIONS
In addition to our list of six
features/qualities, we invited
participants to suggest and rank
one additional feature. Two thirds
took up the offer, with four giving
their suggestion a Number One
ranking.
Jeremy Spencer,
Marketing Director,
Toshiba TEC
, selected Saas: “As
more businesses move to cloud-based
applications to produce a more flexible
and cost-effective IT infrastructure,
the need for all forms of software
to be offered as a subscription has
increased. I expect to see more
capture and document management
services being demanded with paid
monthly subscriptions.”
Panasonic
European Marketing
Manager
Carlos Osuna
gave top
billing to Cost Performance – the link
between unit price and print speed:
“The print buyer is focused on cost
as the most important factor, whilst
Continued...
...continued
Gary Tierney,
UK
& Ireland Printing
Category Director,
HP
Andy Johnson,
head of product
management,
Brother UK
Simon Hill,
Sales
Director UK &
Ireland,
Nuance
Communications
Jonathan
Whitworth,
Managing Director,
DSales (UK)
