Page 11 - Business Info - Issue 111

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from the
agenda
Businesses must do more to retain
older workers
In the future, businesses will have to court not only Generation
Y employees but also older workers, as 56% of people aged 55+
expect to work beyond state retirement age (source:
CIPD 2010
Employee Outlook: Focus on the AgingWorkforce
).
DianahWorman, diversity adviser at The Chartered Institute of
Personnel and Development (CIPD), says that businesses that do so will
gain a significant competitive advantage.
“CIPD research shows that older workers are increasingly looking
to extend their working lives and by 2020 it is predicted that 36%
of the working population will be aged over 50. Businesses that are
proactive in addressing the challenges of an ageing workforce will gain
a significant competitive edge, both in terms of recruiting and retaining
talent, but also through supporting the well-being and engagement of
employees of all ages.
“The business case for older workers is strong and research shows
their impact and experience within the organisation enables better
customer service, enhanced knowledge retention and can help to
address talent and skills shortages.”
Even so,Worman warns that too few businesses are taking the
needs of older employees into account.
“Our research found that more than three quarters (76%) of older
workers reported that their employers had not made any reasonable
adjustments to help them carry on working. Even though over half
(52%) of older workers reported that the impact of ageing has only
had a very small impact on their ability to do their job, some small
changes to their workload, working hours or even working environment
might enable them to remain longer in the workplace and possibly
even increase their productivity,” she said.
• The CIPD and Scottish Centre for HealthyWorking Lives have produced
guidance for employers who want to find out more about managing
an older workforce.
Managing a healthy ageing workforce:
A national business imperative
can be downloaded from
www.cipd.co.uk/publicpolicy/_managingahealthyageingworkforce
Sleep and efficiency
Haworth is meeting the needs of older workers and jetlagged
business travellers with a power nap capsule where weary
employees can lie down and recharge their batteries. The CalmSpace
has been on trial in France Telecom Orange’s Lyon call centre since
2011 and is now being made available commercially. Designed by
Marie-Virginie Berbet, it can be used for power naps of 10 to 20
minutes and plays pre-set sound and light cycles that help users
fall asleep and wake up smoothly. Haworth says that mid-day naps
can improve cognitive abilities (e.g. alertness, memory, learning
and creativity), prevent stress, reduce sleep problems and lower the
likelihood of heart disease.
01732 759725
magazine
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