Swyx launches its
              
            
            
              
                first phone
              
            
            
              Server-based IP telephony specialist Swyx has
            
            
              entered new territory with the launch of its
            
            
              first handset. The USB Handset P280 is the
            
            
              first telephone designed and manufactured
            
            
              by the company and is intended to be the first
            
            
              in a series of Swyx hardware devices.
            
            
              The USB-powered handset is optimised to
            
            
              work with the SwyxWare software-based
            
            
              unified communications solution and features
            
            
              HD audio, integrated loudspeakers and a
            
            
              hands-free mode.
            
            
              n
            
            
              In a separate initiative, Swyx is rewarding
            
            
              successful customer referrals with an
            
            
              Apple iPad or iPod Touch. Anyone whose
            
            
              recommendation leads to the signing up of a
            
            
              new customer will receive an iPad for projects
            
            
              of 50 SwyxWare licenses or more and an iPod
            
            
              Touch for implementations of 25-49 users. To
            
            
              participate, visit
            
            
              
                www.swyx.com/products-
              
            
            
              
                solutions/referral-campaign.html.
              
            
            
              
                Purple patch
              
            
            
              
                After several years of selling refurbished
              
            
            
              
                mobile phones to consumers, Purple Gossip
              
            
            
              
                is expanding its offering to include phone
              
            
            
              
                repairs and dealer sales.
              
            
            
              A sister company of printer cartridge and
            
            
              mobile phone recycling specialist, The Recycling
            
            
              Factory, Purple Gossip refurbishes and sells a
            
            
              wide range of used mobile phones, smartphones
            
            
              and tablets via its recently revamped website,
            
            
              eBay and Amazon.
            
            
              “The phones that we receive might have
            
            
              scratched screens and cosmetic damage,”
            
            
              explained Purple Gossip’s Cassandra Gonzalez.
            
            
              “Where they can be refurbished they will be, for
            
            
              example by replacing the screen, the housing or
            
            
              the software.”
            
            
              Once this has been done, the phones are
            
            
              graded according to their cosmetic condition
            
            
              (A, B or C) and sold with a 30-day guarantee.
            
            
              Offering a huge range of devices from leading
            
            
              brands, including unlocked and SIM-free models,
            
            
              Purple Gossip caters for a broad spectrum of
            
            
              users from older customer who just want a very
            
            
              basic, simple phone to image-conscious iPhone
            
            
              and iPad fans.
            
            
              “We mainly sell to individuals who want a
            
            
              replacement phone on a temporary basis; who
            
            
              want an affordable phone; or who want to buy a
            
            
              smartphone or tablet more cheaply,” Cassandra
            
            
              explained.
            
            
              “Demand for refurbished phones is increasing
            
            
              as people look for cheaper alternatives, especially
            
            
              with higher end products. Buying an iPad
            
            
              brand new is very expensive, so giving people
            
            
              somewhere they can buy them more cheaply is
            
            
              part of our appeal.”
            
            
              There is also the environmental benefit of
            
            
              prolonging the life of a handset, which Purple
            
            
              Gossip is enhancing with the launch of phone
            
            
              repair and SIM unlocking services that will enable
            
            
              customers to use their phones on other networks.
            
            
              “Instead of buying something brand new, we
            
            
              now give customers two options: to refurbish
            
            
              their current phone and prolong the life of
            
            
              the handset; or they have the option to buy
            
            
              a refurbished phone that has been mended in
            
            
              some way,” said Cassandra.
            
            
              
                www.purplegossip.com
              
            
            
              
                Salesforce is adding secure, cloud-based
              
            
            
              
                instant messaging, presence and screen-
              
            
            
              
                sharing to Chatter enterprise social networks.
              
            
            
              Launched two years ago, Chatter.com is
            
            
              a free, private and secure social network that
            
            
              allows employees to connect with co-workers
            
            
              and automatically receive updates on the people,
            
            
              projects and files in which they are interested.
            
            
              Since it was introduced, businesses worldwide
            
            
              have created 150,000 active Chatter networks.
            
            
              Chatter Messenger allows users to have
            
            
              conversations with 1-10 people on Salesforce
            
            
              Chatter and includes presence capability so that
            
            
              employees can see which of their colleagues are
            
            
              online in Salesforce and available to chat. Users
            
            
              can carry on communicating even when they
            
            
              minimise or visit another webpage by putting
            
            
              Chatter Messenger into a separate browser
            
            
              window.
            
            
              Chatter Screensharing enables users to
            
            
              share screens and presentations directly from a
            
            
              chat session. Used in conjunction with Chatter
            
            
              Messenger, employees can instantly launch
            
            
              meetings and presentations with key teams and
            
            
              groups.
            
            
              In a survey of more than 5,500 customers,
            
            
              Salesforce Chatter users reported a 33% increase
            
            
              in employee productivity, a 34% increase in
            
            
              employee engagement and satisfaction, a 29%
            
            
              increase in innovation and idea generation,
            
            
              a 26% reduction in email usage and a 25%
            
            
              reduction in meetings.
            
            
              
                www.salesforce.com/cloudcomputing
              
            
            
              n
            
            
              TheSalesforce.com Foundation and Skills
            
            
              for Growth Landmark have announced a new
            
            
              apprentice programme to equip young adults
            
            
              with the skills, training and hands-on experience
            
            
              needed to be successful in today’s social
            
            
              enterprises. The BizAcademy Apprenticeship
            
            
              Programme is selecting 20 candidates for a six-
            
            
              week intensive training programme, followed
            
            
              by a two-year paid apprenticeship with a
            
            
              salesforce.com customer or partner. Interested
            
            
              candidates are encouraged to apply for the
            
            
              BizAcademy Apprenticeship Programme at
            
            
              
                www.notgoingtouni.co.uk/jobs/view/19579.
              
            
            
              
                Salesforce adds IM to Chatter
              
            
            
              
                Keep typing!
              
            
            
              Meeting the needs of anyone who has replaced a notebook or netbook
            
            
              with an iPad and suddenly found that they miss the convenience of
            
            
              a keyboard, the KeyFolio range from Kensington Computer Products
            
            
              Group combines an iPad protective cover with a notebook-size
            
            
              keyboard that connects to the tablet via Bluetooth. There are a range
            
            
              of styles available, with fixed or removable
            
            
              keyboards, priced from £79.99 to £99.99.
            
            
              
                www.kensington.com
              
            
            
              
                Cheap and easy
              
            
            
              
                CD duplication
              
            
            
              Xerox has introduced
            
            
              a simplified version of
            
            
              its Disc Duplicators,
            
            
              giving businesses a more
            
            
              affordable means of
            
            
              making multiple copies of
            
            
              CDs and DVDs.
            
            
              
                www.xeroxduplicator.
              
            
            
              
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