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Table of Contents
| Contents and Comment | 5 |
| Agenda: Pricewaterhouse Coopers reveals the secret of success in the 21st Century | 6 |
| Scanners: How Fujitsu is making life easier for knowledgeable workers. Plus whats new in mobile scanners | 12 |
| Innovations: The best new office products and services, including some highlights from January's 2012 International Consumer Electronics Show | 18 |
| Headsets: A sound Investment | 26 |
| Cover Story: Little things that work in a big way | 26 |
| Dictation: Why some companies are goibng straight from tape-base dictation to dictation apps on a smartphone | 29 |
| Paperworld 2012: James Goulding scours this year's stationery and office products showcase for signs of innovation | 30 |
| Office Agenda: Regus trials new business centres and Penson looks to the stars for inspiration | 40 |