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Q6
I purchase
(please tick all that apply)
:
o
Directly from the manufacturer
o
Through an independent dealer
o
Via online purchasing
o
Other
Q7
Which best describes your office set up?
(please tick all that apply)
o
We have a designated print room
o
We have multi-user printers/copiers
o
We have single user printers/copiers
Q8
Please identify whether you have and use the following
functions on your printer(s)/copier(s) and their level of
importance to you:
(please rate the function’s importance from 5 to 0,
where 5 = Very Important and 0 = Not at all important)
Function
Have
Use
Importance
Yes No Don’t Yes No Don’t 5 4 3 2 1 0
Know
Know
Fax
o o o o o o o o o o o o
Scanning
o o o o o o o o o o o o
Archiving
o o o o o o o o o o o o
Wireless
o o o o o o o o o o o o
printing
Printing
o o o o o o o o o o o o
from a
mobile
device
User Codes
o o o o o o o o o o o o
Ability to
o o o o o o o o o o o o
choose
paper tray
Ability to
o o o o o o o o o o o o
print on
both sides
of paper
Ability to
o o o o o o o o o o o o
choose
colour
output
Ability to
o o o o o o o o o o o o
choose type
of paper
(i.e. Plain,
coloured,
thick etc.)
Ability to
o o o o o o o o o o o o
choose size
of paper
(i.e. A3, A4
or A5)
Hole
o o o o o o o o o o o o
punching
Stapling
o o o o o o o o o o o o
Booklet
o o o o o o o o o o o o
folding
Q9
Do you ever print larger or smaller than A4 size in your office?
Always
Sometimes
Never
Smaller than A4
o
o o
Larger than A4
o
o o
Q10
What level of importance is attached to each of the following
printed output in your general office use?
(please rate from 5 to 0,
where 5 = Very Important and 0 = Not at all important)
5 4 3 2 1 0
Emails
o o o o o o
Word-processed documents
o o o o o o
Spreadsheets
o o o o o o
Presentations
o o o o o o
Photos
o o o o o o
Accounting documents
o o o o o o
Webpages
o o o o o o
Sales Collateral
o o o o o o
Q11
Which of the following best describes you?
(please tick all that apply)
o
I know and care about how much each paper print costs
o
I know but don’t care about how much each paper print costs
o
I don’t know how much each paper print costs
Q12
In your organisation, how are printing/copying costs allocated?
(please tick all that apply)
o
Centrally
o
By user
o
By department
o
By project
o
By team
o
Not at all
Q13
Do you ever print larger or smaller than A4 size in your office?
Policy Guidelines Neither Don’t Know
Recommendations for minimal
o
o o o
paper usage
Black & white over colour as Default
o
o o o
Electronic Archiving as DEFAULT
o
o o o
Out of hours switch off/sleep mode
o
o o o
Paper type (i.e. 80gsm Recycled)
o
o o o
Q14
Which of the following do you have on your company computers
as a DEFAULT printer setting?
Yes
No
Don’t Know
Colour print
o
o o
Black & white print
o
o o
Double-sided printing
o
o o
Eco-print
o
o o
Q15
Which of these printer/copier brands have you heard of?
(please tick all that apply)
o
Canon
o
Kyocera Mita
o
Olivetti
o
Ricoh
o
NRG
o
Nashuatec
o
Riso
o
HP
o
Dell
o
Lexmark
o
OKI
o
Konica Minolta
o
Develop
o
Xerox
o
UTAX
o
TA Triumph-Adler
o
Gestetner
Q16
How would you rate general satisfaction levels with service from
your current supplier(s)?
o
Excellent
o
Good
o
Average
o
Below Average
o
Poor
Q17
Where do think your current suppliers need to improve?
(please tick all that apply)
o
Cost (PPP, overall contract)
o
Service (maintenance, repair)
o
Product range
o
Flexibility (to suit you)
o
Other
PRINT.IT
17
www.binfo.co.uk
As a bit of fun; if your printer/copier had a name, what would it be and why?
Name:
Reason:
THANK YOU