Print.IT Reseller - issue 51

PRINT IT RESELLER.UK 3 Industry stalwart Wayne Snell who was well-known to many people within the industry has lost his short battle with cancer. On page 16, PITR pays tribute to one of the sector’s true gents. With the May 25 deadline looming, the GDPR is at the forefront of everyone’s minds. On page 20, Chris Strammiello, Vice President of global alliances and strategic marketing, Nuance Document Imaging, Nuance Communications, explains why it’s not game over for GDPR and why that date marks the start of future opportunities for print resellers. This month’s Vox Pop focuses on the findings of Quocirca’s Global Print 2025 report which revealed that print manufacturers are set to lose their influence on customer relationships in favour of IT service providers that deliver print services as part of a broader offering. The study found that typically, SMBs do not typically look to traditional print channel partners or print vendors as a source of innovative services beyond print. They are more likely to turn to existing IT service providers focused on business outcomes, rather than speeds and feeds. PITR invited a panel to comment on how they are changing their go-to-market approach to build IT services credibility and reputation (Page 40). This month’s Q&A is with Peter Ranson, Purfleet Sales Manager, NCS Group and PITR spent 60 seconds with Paul Anderson, Director, International Copiers. And finally, if you’ve got any news about your business to share, would like to be included on our monthly Vox Pop panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at [email protected] Michelle Ryder , Contributing Editor PRINT.IT Reseller is published by Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.printitreseller.uk No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2018 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk 04 Bulletin What’s new in printers and printing 16 Tribute A tribute to Wayne Snell 18 GDPR IDC finds varying degrees of GDPR awareness and preparation among global small and midsize businesses 20 Sales Opportunity Nuance’s Chris Strammiello explains why it’s not game over for GDPR on May 25 22 Sales Strategy OKI reseller Copytype on the transition from salesperson to consultant 26 Cybersecurity Study finds CEOs are investing in misaligned cybersecurity strategies 30 Software Latest version of iconic software opens up new revenue opportunities for partners 34 Company Profile Business is booming at home and abroad for International Copiers 36 CSR DSales MD takes on four more challenges for Joining Jack charity 38 Production Print Ricoh launches new five-colour digital colour presses for PSPs and CRDs 40 VOX POP This month’s panel comments on building IT services credibility and reputation 44 Lead Generation New B2C price comparison website provides lead generation opportunity 45 Cyber-attacks 2018 set to be worst year for cyber-attacks 46 Focus on Print What’s new in printers and inks 48 View from the Channel Peter Ranson, Purfleet Sales Manager, NCS Group 50 60 seconds with... Paul Anderson, Director, International Copiers ISSUE 51 · 2018 print it reseller.uk Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at www.printitreseller.uk/register Read PrintIT Reseller online, on tablets and smart phones www.printitreseller.uk Join us : Follow us @PrintITReseller Issue 51 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Editor: James Goulding 07803 087228 · [email protected] Contributing Editor: Michelle Ryder 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Publishing Director: Neil Trim 01732 759725 · [email protected] Group Sales Manager: Martin Jenner-Hall 07824 552116 · [email protected] Social Media and Web Editor: John Peters 07711 204011 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Editorial Assistant: Tayla Ansell 01732 759725 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] COMMENT At Quest Logistics we have built up a reputation specialising in photocopier removals in the UK and Europe. With over 12 years’ experience we are experts in all types of photocopier handling. This includes: installation, collection, removal, delivery, disposal and storage. Contact our friendly team today so we can assist you with photocopier removals/ installations in the UK and Europe. Tel: 01234 381099 [email protected] www.questlogistics.co.uk

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