MSP e-Bulletin - Q1 2025

In this issue: Xerox to Acquire Lexmark Xerox Holdings Corporation (NASDAQ: XRX) has announced it has agreed to acquire Lexmark International, Inc., from Ninestar Corporation, PAG Asia Capital, and Shanghai Shouda Investment Centre in a deal valued at $1.5 billion, inclusive of assumed liabilities. This acquisition will strengthen the Xerox core print portfolio and build a broader global print and managed print services business better suited to meet the evolving needs of clients in the hybrid workplace. “Our acquisition of Lexmark will bring together two industry-leading companies with shared values, complementary strengths, and a deep commitment to advancing the print industry to create one stronger organization,” said Steve Bandrowczak, chief executive officer at Xerox. “By combining our capabilities, we will be better positioned to drive long-term profitable growth and serve our clients, furthering our Reinvention.” Lexington, Ky.-based Lexmark, a valuable partner and supplier to Xerox, is a leading provider of innovative imaging solutions and technologies including a best-in-class line of printers and multifunction printers. By combining Lexmark’s solutions with Xerox® ConnectKey® technology and advanced Print and Digital Services, the acquisition will create a superior offering portfolio and underscores Xerox commitment to increasing value for clients and partners. The transaction will also strengthen the ability of Xerox to serve clients in the large, growing A4 color market and diversify its distribution and geographic presence, including the APAC region. The new organization will serve more than 200,000 clients in 170 countries with 125 manufacturing and distribution facilities in 16 countries. Combined, Lexmark and Xerox have a top five global share in each of the entry, mid and production print markets and are key players in the large, stable managed print services market. “Lexmark has a proud history of serving our customers with world-class technology, solutions and services, and we are excited to join Xerox and expand our reach with shared talent and a stronger portfolio of offerings,” said Allen Waugerman, Lexmark president and chief executive officer... FIND OUT MORE... Communications Voiceflex, Samsung and Exertis, Alliot Technologies and Daizy.. plus Sona adds new life to NEC handsets READ MORE > Networks Face-to-face with the future: BT Wholesale’s Partner Connect Tour brings partners together. plus Giacom and Jola READ MORE > The rise of cloud marketplaces Cloud marketplaces have transformed the IT landscape, emerging as pivotal hubs for delivering software, infrastructure, and managed services. James Woods, public cloud director for Arrow’s enterprise computing solutions business in the UK and Ireland explains... READ THE FULL STORY > Industry People Westcon-Comstor announces key executive promotions. Node4 appoints Richard Moseley. Noledge Group apppoint Chris Hawley. Genesys appoints Stuart Templeton. READ MORE > Cyber News Brigantia shines a light on the state of the cybersecurity landscape in 2024. Surveil Accelerates Global Expansion Plans for 2025. N-able Unveils New Additions to Technology Alliance Program. DigiCert ONE Now Available on Microsoft Azure Marketplace... READ MORE > Mergers & Acquisitions NUSO acquires T-Metrics. Totalmobile acquires Gartan Technologies. Orbus Software acquires Capsifi. Serbus acquired by ITM Group READ MORE > Jan · 2025 MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016

Voiceflex announces interoperability with Yeastar Voiceflex, a leading carrier of communication solutions is delighted to announce full interoperability between its SIP trunks, Yeastar S-Series VoIP PBX, and Yeastar legacy Cloud PBX. This collaboration has facilitated a seamless, effortless transition to an all-IP environment for UK SMEs. Building on our partnership, 2024 has seen an embedded ITSP template for Voiceflex into Yeastar’s advanced P-Series PBX System. This enhancement streamlines setup and elevates the overall customer experience, reinforcing our commitment to delivering innovative, flexible, and reliable communication solutions. Voiceflex leverages its proprietary SIP technology and operates its own resilient core IP network using three data centres, ensuring no single point of failure within the network. Recognising the network as the lifeline of any business, delivering a reliable service remains our top priority. “We support our partners through our agile and flexible approach and ability to develop innovative solutions. Our long-standing partnership with Yeastar and ITSP template exemplifies our commitment to delivering seamless, high-quality communication solutions, commented Paul Taylor, CCO at Voiceflex. Commenting on Voiceflex interoperability, Arya Zhou, Director of Sales at Yeastar, commented: “We are thrilled to continue our partnership with Voiceflex, Our ITSP partnership ensures that Voiceflex’s top... Read the full article on Technology Reseller here. Unlock the Full Potential of Samsung with Exertis At Exertis, we are committed to providing unparalleled support for the Samsung ecosystem, covering Mobile, Tablet, Compute, Knox, Wearables, Accessories, and Display. Our focus is on delivering exceptional service from pre- to post-sales, ensuring our customers receive the best possible experience. Samsung Specialists on Hand Our team of Samsung product specialists is dedicated to educating end users on the entire Samsung portfolio. This includes device configurations on Knox, led by our MDM team. We are proud to be the only distributor with MSP status, offering unique support capabilities. We also support our valued resellers through Samsung Focus days, where our specialists educate your teams on Samsung’s offerings. Additionally, our dedicated account managers, with over 20 years of industry experience, provide personalised support aligned to specific accounts... Read the full article on Technology Reseller here. Alliot Technologies Partners With Daizy To Expand IoT Management Offering enablement The new partnership sees Alliot become an official distributor of Daizy’s. Specialist IoT solutions provider, Alliot Technologies is pleased to announce a strategic partnership with Daizy, an innovator in IoT comprehensive IoT toolset, designed to simplify the deployment, operation and management of IoT systems on a large scale. Daizy’s tools are built to remove complexities from the IoT stack, offering streamlined project design, installation, and operational management across various IoT solutions. Compatible with LoRaWAN, NB-IoT, LTE-M, Modbus, WiFi, Bluetooth, and more, Daizy provides seamless integration to make IoT accessible to any organisation. Craig Herrett, Group Director at Alliot Technologies, expressed enthusiasm about the new partnership, stating, “We’re thrilled to partner with Daizy. Their platform not only enhances our product portfolio but also aligns perfectly with our mission to make IoT... Read the full article on Technology Reseller here. Sona Business Offers New Lease Of Life To NEC Handsets Connectivity and communications specialist, Sona Business, has confirmed that a new NEC IP phone auto provisioning service from Yeastar is now available on the Sona UC Cloud platform – giving a new lease of life to tens of thousands of desktop devices. NEC announced earlier in 2024 that it will be pulling out of the onpremise Unified Communications market outside of Japan, over the next few years. Sona’s white-label UC Cloud platform, powered by Yeastar, offers an auto provisioning feature to support NEC IP and SIP phones, according to Sona’s Head of Partner Channel UK, John McKindland. “Sona is delighted to offer NEC resellers the opportunity to migrate their customers to the cloud and retain their NEC IP and SIP... Read the full article on Technology Reseller here. MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 John McKindland Paul Taylor Craig Herrett COMMUNICATIONS

NETWORKS MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 Face-to-face with the future: BT Wholesale’s Partner Connect Tour brings partners together BT Wholesale has wrapped up the first leg of its highly successful Partner Connect Tour across London, Birmingham and Manchester. Designed to foster collaboration and empower partners with insights on industry trends, customer retention, and growth strategies, the event saw impressive engagement from BT Wholesale’s partners. Across the three locations, more than 80 partners attended, with 90% rating it 4 or more out of 5 and 95% agreeing it was a valuable event. BT Wholesale is now heading out to partners, building bespoke sessions at their offices to meet their individual needs. The event series was inspired by BT Wholesale’s research which found that 75% of IT decision makers wanted more face time with their technology partner. To address this need, it was important to BT Wholesale that the event took place across the UK. In all three cities, a comprehensive agenda informed, inspired, and equiped partners with the tools to strengthen their market positioning and accelerate growth. Hosted by Christopher Wellbelove DL, Senior Marketing Consultant, Partner Plus, each event included... Read the full article on Technology Reseller here. LINX Celebrates 30 Years of the Internet, boosting network capacity by 21% in just one year The London Internet Exchange , a leading global Internet Exchange Point (IXP), is marking 30 years of advancing the internet, with a continued focus on enhancing connectivity worldwide. Since its launch, LINX has grown into a critical hub for global internet traffic, increasing its connected network capacity by 17% in one year, from 60.10 Tbps in 2023, to 72.91 Tbps in 2024. On top of this, the network traffic being passed across LINX’s global platforms continues to increase year on year. In 2024, LINX achieved its highest-ever network traffic, with a maximum peak of over 10.841 terabits per second (Tbps), up from 9.229 Tbps in 2023 and 7.424 Tbps in 2022... Read the full article on Technology Reseller here. MSP Cloud Live Delivers Actionable Insights for Giacom Partners Giacom recently united its partner community and leading vendors for MSP Cloud Live at CodeNode, the UK’s largest dedicated technology events venue, situated in the heart of London’s Tech City. Designed to empower channel partners to better support small and medium-sized businesses (SMBs) across the UK, the event was a resounding success, attracting close to 150 partners and providing a valuable forum for learning and networking. The event opened with a thought-provoking keynote from Nathan Marke, Giacom’s Chief Operating Officer, titled Hunting for Profit: How to Find Profitable Growth Serving the Dynamic SMB Technology Market. Nathan highlighted significant growth opportunities in the technology sector, including cyber security, business applications, and managed services. He emphasised the importance of operational efficiency, recurring revenue models, and leveraging AI-driven advancements to drive profitability... Read the full article on Technology Reseller here. Jola launches MultiNet 5G QR SIMs Demand for high-speed, low-latency mobile connectivity for M2M/ IoT solutions is growing. The logistics of distributing physical SIMs to multiple locations, potentially at short notice and on a network which is known to have coverage at each site is challenging. To solve this problem, Jola launches a range of multinetwork tariffs, with 5G connectivity via QR codes or physical SIM cards. Site surveys are expensive to check mobile network connectivity in each location and ensuring SIMs are distributed to the right people at the right time is essential. End-users need the benefits of 5G connectivity and the resilience of a single SIM that can connect... Read the full article on Technology Reseller here. Terry O’Brien Gavin Jones

CYBER MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 Brigantia shines a light on the state of the cybersecurity landscape in 2024 Award-winning cybersecurity distributor Brigantia has released a new whitepaper, 2024: The State of Cybersecurity. Based on survey data from UK MSPs, the report examines the channel’s and cybersecurity landscape’s state, shedding light on the most pressing cybersecurity challenges and opportunities facing the MSP community today. It offers insight and actionable strategies for providers navigating this critical field, highlighting key areas of growth and decline, barriers to selling, and the areas demonstrating the most potential. Director Angus Shaw commented: “MSPs are on the front lines of cybersecurity, safeguarding businesses in an increasingly complex and high-stakes environment. This whitepaper underscores the vital role MSPs play in protecting and educating end users and highlighting where opportunities lie in the changing market.” Key findings from the whitepaper include: n Bridging the knowledge gap: with 50% of MSPs identifying client unawareness of cybersecurity as the most significant sales barrier, the whitepaper stresses the importance of end-user education. n Combatting evolving threats: ransomware and zero-day vulnerabilities are among the top concerns for MSPs.... Read the full article on Technology Reseller here. Surveil Accelerates Global Expansion Plans for 2025 Following Record Revenue Growth n Surveil has expanded its workforce by 35%, doubled its partner network and increased revenue by 75% over the last 12 months. n Company now oversees $2 billion in annual Microsoft 365 and Azure subscription revenues for 160,000 companies globally. n Business forecasts 25% workforce growth over the next six months as it makes key strategic hires to drive growth. Surveil, a trailblazer in cloud financial management, efficiency, and profitability, has announced key strategic hires following a recordbreaking year of growth, which has solidified the business’s position as a leading force within cloud optimization globally. Following revenue and team growth of 75% and 35% respectively, the SaaS provider of high-performance cloud analytics and insights engine has fast tracked several senior hires... Read the full article on Technology Reseller here. N-able Unveils New Additions to Technology Alliance Program Additional third-party integrations propel N-able’s open Ecoverse vision, extending the value of its platform with a robust ecosystem of top-tier solutions. N-able, a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, today announced additional vendors have joined its Technology Alliance Program (TAP), strengthening the N-able Ecoverse vision by contributing to the harmonization and transformation of modern IT management. N-able TAP continues to unite industry-leading technology companies to enhance and integrate their solutions with N-able’s extensive portfolio. This collaboration empowers MSPs to access a trusted community focused on their success by offering a diverse range of third-party integrations and services. Third-party integrations are a key tenet of our Ecoverse vision, enabling our partners with the flexibility to select from the universe of technology solutions that best fit their needs. As a result, MSPs can deliver greater flexibility and choice to their customers, helping them meet their evolving needs effectively. Read the full article on Technology Reseller here. DigiCert ONE Now Available on Microsoft Azure Marketplace Microsoft Azure customers worldwide now gain access to DigiCert’s digital trust platform for modern TLS, PKI, and trust management solutions. DigiCert, a leading global provider of digital trust, today announced that DigiCert ONE solutions are now available for purchase through Microsoft Azure Marketplace, offering customers and partners an efficient way to access DigiCert’s digital trust solutions. With DigiCert ONE now listed on Azure Marketplace, customers gain streamlined access to DigiCert’s comprehensive platform for managing digital certificates and securing data and devices at scale. This partnership simplifies purchasing and licensing, enabling organizations to integrate DigiCert solutions into their existing Azure infrastructure quickly and easily... Read the full article on Technology Reseller here. Angus Shaw

MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 Cloud marketplaces have transformed the IT landscape, emerging as pivotal hubs for delivering software, infrastructure, and managed services. Their rapid adoption has been driven by their ability to simplify procurement, improve scalability, and empower resellers to manage diverse solutions on one unified platform. As cloud computing has become the cornerstone of modern IT strategies, marketplaces have evolved into critical components of the IT channel, redefining how resellers, vendors, and distributors engage with one another. The value of cloud marketplaces lies in their ability to simplify procurement by consolidating offerings from multiple vendors, reducing the complexity of sourcing and purchasing cloud solutions. These platforms have allowed channel partners to scale their propositions rapidly and adapt to changing customer demands without significant upfront investment. Improvements in operational efficiency such as automated billing, provisioning, and integration capabilities has allowed resellers to focus on delivering value-added services, fostering innovation to create new solutions and customised offerings. The rise of hybrid and multi-cloud environments is driving the need The rise of cloud marketplaces James Woods, public cloud director for Arrow's enterprise computing solutions business in the UK and Ireland for more sophisticated management tools, enabling resellers to offer seamless and secure solutions across different cloud infrastructures. By embracing these trends, cloud marketplaces are not only enhancing their service offerings but also allowing resellers to meet the diverse and complex demands of their customers. Empowering resellers to grow their Microsoft business The shift towards Everything as a Service (XaaS) is becoming a cornerstone of Arrow’s strategy, offering flexibility and scalability. Arrow’s cloud delivery and management platform, ArrowSphere Cloud, is designed to advance our channel partners’ Microsoft sales growth by allowing them to blend multi-vendor products with Microsoft solutions. The impact of AI and machine learning on marketplaces has been transformative. Coming into this year, we introduced a series of AIdriven dashboards to ArrowSphere Cloud that provide a single view into managing costs (FinOps) and cybersecurity (SecOps), while also addressing the deepening global environmental call to action to become carbon neutral (GreenOps). These deep insights combined with the recently launched ArrowSphere Assistant, provide a potent toolkit for resellers to help manage and grow their Microsoft business – to streamline and optimise services, unearth new business opportunities, increase efficiencies, and discover new revenue potential. Channel partners are only ever a few clicks away from being able to find and understand the most important areas in which to focus on their dayto-day cloud interactions. ArrowSphere Assistant helps generate detailed reports, provide recommendations, create communications based on its findings, converting untapped deep data into new business opportunities. By simplifying operations, enhancing scalability, and delivering actionable insights, ArrowSphere Cloud enables resellers to focus on what matters most: creating value for their customers and growing their business. CLOUD James Woods 20 products with Microsoft solutions. The impact of AI and machine learning on marketplaces has been transformative. Coming into this year, we introduced a series of AI-driven dashboards to ArrowSphere Cloud that provide a single view into managing costs (FinOps) and cybersecurity (SecOps), while also addressing the deepening global environmental call to action to become carbon neutral (GreenOps). These deep insights combined with the recently launched ArrowSphere Assistant, provide a potent toolkit for resellers to help manage and grow their Microsoft business – to streamline and optimise services, unearth new business opportunities, increase efficiencies, and discover new revenue potential. Channel partners are only ever a few clicks away from being able to find and understand the most important areas in which to focus on their dayto-day cloud interactions. ArrowSphere Assistant helps generate detailed reports, provide recommendations, create communications based on its findings, converting untapped deep data into new business opportunities. By simplifying operations, enhancing scalability, and delivering actionable insights, ArrowSphere Cloud enables resellers to focus on what matters most: creating value for their customers and growing their business. The value of cloud marketplaces lies in their ability to simplify procurement by consolidating offerings from multiple vendors, reducing the complexity of sourcing and purchasing cloud solutions. These platforms have allowed channel partners to scale their propositions rapidly and adapt to changing customer demands without significant upfront investment. Improvements in operational efficiency such as automated billing, provisioning, and integration capabilities has allowed resellers to focus on delivering value-added services, fostering innovation to create new solutions and customised offerings. The rise of hybrid and multi-cloud environments is driving the need for more sophisticated management tools, enabling resellers to offer seamless and secure solutions across different cloud infrastructures. By embracing these trends, cloud marketplaces are not only enhancing their service offerings but also allowing resellers to meet the diverse and complex demands of their customers. Empowering resellers to grow their Microsoft business The shift towards Everything as a Service (XaaS) is becoming a cornerstone of Arrow’s strategy, offering flexibility and scalability. Arrow’s cloud delivery and management platform, ArrowSphere Cloud, is designed to advance our Cloud marketplaces have transformed the IT landscape, emerging as pivotal hubs for delivering software, infrastructure, and managed services. Their rapid adoption has been driven by their ability to simplify procurement, improve scalability, and empower resellers to manage diverse solutions on one unified platform. As cloud computing has become the cornerstone of modern IT strategies, marketplaces have evolved into critical components of the IT channel, redefining For more information, visit: https://www.arrow.com/globalecs/uk/ products/microsoft/ James Woods Photo: pexels.com/Kevin Ku channel partners’ Microsoft sales growth by allowing them to blend multi-vendor products with Microsoft solutions. The impact of AI and machine learning on marketplaces has been transformative. Coming into this year, we introduced a series of AI-driven dashboards to ArrowSphere Cloud that provide a single view into managing costs (FinOps) and cybersecurity (SecOps), while also addressing the deepening global environmental call to action to become carbon neutral (GreenOps). These deep insights combined with the recently launched ArrowSphere Assistant, provide a potent toolkit for resellers to help manage and grow their Microsoft business – to streamline and optimise services, unearth new business opportunities, increase efficiencies, and discover new revenue potential. Channel partners are only ever a few clicks away from being able to find and understand the most important areas in which to focus on their dayto-day cloud interactions. ArrowSphere Assistant helps generate detailed reports, provide recommendations, create communications based on its findings, converting untapped deep data into new business opportunities. By simplifying operations, enhancing scalability, and delivering actionable insights, ArrowSphere Cloud enables resellers to focus on what matters most: creating value for their customers and growing their business. how resellers, vendors, and distributors engage with one another. The value of cloud marketplaces lies in their ability to simplify procurement by consolidating offerings from multiple vendors, reducing the complexity of sourcing and purchasing cloud solutions. These platforms have allowed channel partners to scale their propositions rapidly and adapt to changing customer demands without significant upfront investment. Improvements in operational efficiency such as automated billing, provisioning, and integration capabilities has allowed resellers to focus on delivering value-added services, fostering innovation to create new solutions and customised offerings. The rise of hybrid and multi-cloud environments is driving the need for more sophisticated management tools, enabling resellers to offer seamless and secure solutions across different cloud infrastructures. By embracing these trends, cloud marketplaces are not only enhancing their service offerings but also allowing resellers to meet the diverse and complex demands of their customers. Empowering resellers to grow their Microsoft business The shift towards Everything as a Service (XaaS) is becoming a cornerstone of Arrow’s strategy, offering flexibility and scalability. Arrow’s cloud delivery and management platform, ArrowSphere Cloud, is designed to advance our Cloud marketplaces have transformed the IT landscape, emerging as pivotal hubs for delivering software, infrastructure, and managed services. Their rapid adoption has been driven by their ability to simplify procurement, improve scalability, and empower resellers to manage diverse solutions on one unified platform. As cloud computing has become the cornerstone of modern IT strategies, marketplaces have evolved into critical components of the IT channel, redefining By James Woods, public cloud director for Arrow’s enterprise computing solutions business in the UK and Ireland The rise of cloud marketplaces BUSINESS BRIEFING BUSINESS BRIEFING For more information, visit: https://www.arrow.com/globalecs/uk/ products/microsoft/ James Woods Photo: pexels.com/Kevin Ku For more information visit https://www.arrow.com/ globalecs/uk/products/ microsoft/

MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 MERGERS & ACQUISITIONS NUSO Acquires T-Metrics Inc. NUSO ompleted the acquisition of T-Metrics, a leading provider of advanced contact centre solutions certified by FedRAMP, JITC, StateRAMP and TXRAMP and with an established base of contact centre customers throughout EMEA & the USA. Not just EMEA military & government locations but a rich array of financial and retail deployments. T-Metrics entry into the NUSO Group brings exciting new opportunities to the table for NUSO’s customers and partners worldwide. Their advanced contact centre solution meets the highest industry standards and integrates into NUSO’s UCaaS and CCaaS offerings, which means expanded opportunities and services for their customers and... Read the full article on Technology Reseller here. Totalmobile Acquires Gartan Technologies Strategic acquisition adds the market leading rostering solution for Fire and Rescue Services to further establish Totalmobile’s position in the Emergency Services sector. Totalmobile, a leading provider of Field Service Management (‘FSM’) software, today announced the acquisition of Gartan Technologies, a highly respected rostering and workforce management company headquartered in County Donegal, Ireland. This acquisition represents a key milestone in Totalmobile’s strategy to expand its capabilities across its Field Service Management Platform and continue the Totalmobile mission to transform the work and lives of mobile workers by empowering customers to deliver efficient, compliant and high-quality services. By integrating Gartan’s expertise in Fire & Rescue Service rostering and compliance software solutions, Totalmobile now has the most comprehensive range of rostering solutions tailored to the unique demands of all the Emergency Services, including Fire, Ambulance, and Police organisations. Adding these capabilities will further enable customers to optimise workforce planning, improve resource allocation, and ensure critical response times... Read the full article on Technology Reseller here. Orbus Software acquires Capsifi to offer first end-toend strategic enterprise transformation platform Global, cloud-native enterprise architecture leader Orbus Software acquires architecture solutions provider Capsifi. The union will offer the first end-to-end, cloud-native, strategic enterprise transformation platform Orbus Software acquires Capsifi to enhance its EA-driven enterprise transformation platform – OrbusInfinity. Cloud-native players complement each other with unique innovations in a market constrained by legacy tool providers. Capsifi’s business architecture platform serves as a strategic ‘command centre’ for efficient, data-driven transformation... Read the full article on Technology Reseller here. Secure Mobile Communications provider Serbus acquired by Aliter backed ITM group Deal supports launch of a dedicated defence practice and scale-up of a leading national provider of Network and ICT managed services to Critical National Infrastructure. Aliter Capital LLP (Aliter), the private equity buy and build specialist in the UK support services sector, has completed the acquisition of Serbus Limited (Serbus) which joins the Group platform alongside ITM Communications and Bates IT... Read the full article on Technology Reseller here.

Industry People Westcon-Comstor announces key executive promotions Expanded remits within senior leadership team illustrate distributor’s focus on digital, data and cybersecurity. Westcon-Comstor, a global technology provider and specialist distributor, today announced a series of promotions within its senior leadership team. The promotions underline the distributor’s focus on data and digital innovation, expertise in cybersecurity and commitment to internal mobility. Russell Blackburn, who previously held a senior role on the Ciscofocused Comstor side of the distributor’s business, takes on the newly created position of Senior Vice President, Digital Sales. His remit will involve maintaining and accelerating adoption of Westcon-Comstor’s PartnerCentral marketplace, while more broadly working across the entire company to facilitate and enable its digital sales transition. Atul Damani has been elevated to the role of Chief Data Officer, driving Westcon-Comstor’s data and AI strategy and the growth of partnerfocused analytics offerings Intelligent Demand and Partner Insights. Meanwhile Runa Macleod becomes Senior Vice President, Global Marketing, leading an international marketing function tasked with further embedding a data-driven approach that utilises creative production and cutting-edge tools and technologies to drive growth for partners and vendors. Daniel Hurel is now Senior Vice President, Westcon EMEA Cybersecurity & Next-Generation Solutions. The promotion reflects Daniel’s major contribution to identifying and nurturing high-growth vendors, market segments and technology areas within cybersecurity, and sees him assume an expanded remit as the distributor looks to continue its exceptional recent growth in security. Read the full article on Technology Reseller here. Arrow Electronics Recognised as Rising Star Distributor Partner of the Year EMEA at 2024 AWS Partner Awards Arrow Electronics has been awarded the Rising Star Distributor Partner of the Year EMEA at the 2024 AWS Partner Awards. The awards recognise leaders around the globe that are playing key roles in helping their customers drive innovation and build solutions on Amazon Web Services (AWS). The Rising Star Distributor award recognises distributors that have seen significant growth and evolution in their value propositions to help accelerate the business of their AWS partner ecosystems. Read the full article on Technology Reseller here. Node4 Appoints Richard Moseley as Chief Executive Officer as Founder Andy Gilbert Becomes President and Board Member Node4, a cloud-led digital transformation Managed Services Provider (MSP), has announced the appointment of Richard Moseley as Chief Executive Officer (CEO), with founder and previous CEO Andy Gilbert becoming President and Board Member. The announcement is part of a strategy to strengthen Node4’s executive team as the company embarks on the next phase of its growth... Read the full article on Technology Reseller here. The Noledge Group appoints Chris Hawley as MD for Great Britain The Noledge Group, the Irish and UK-based ERP solution specialist, has announced the appointment of Chris Hawley as Managing Director for Great Britain. The Noledge Group incorporatesEnvisage, a leading Sage Partner, and OSSM, an Oracle NetSuite Solution Provider. In his new role, Chris will lead The Noledge Group’s expansion in Great Britain. The group recently announced that it is investing 1.5 million over the next three years to expand its services in the market, including the creation of 10 jobs in Newcastle. Read the full article on Technology Reseller here. Genesys appoints Stuart Templeton as Vice President, UK&I Technology sales leader joins Genesys to drive further cloud business growth and accelerate AI adoption Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the appointment of Stuart Templeton to lead the company’s sales and customer engagement strategy across the United Kingdom & Ireland. Read the full article on Technology Reseller here. Runa Macleod Daniel Hurrel Russell Blackburn Atul Damani Chris Hawley MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016

MPS & DOCUMENT WORKFLOW MSP -bulletin e TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 Brother Interview – Grieg Millar Greig Millar Chief Revenue office for Brother UK sits down with Technology Reseller Editor James Goulding to discuss Brother UK thoughts about 2024 and plans for 2025. Kodak Alaris and Publisure Solution Selected for Government G-Cloud 14 Framework Publisure (a partner of Kodak Alaris) has been named as a supplier on the Crown Commercial Service’s (CCS) G-Cloud 14 framework. The award will see Publisure offer the jointly developed Intelligent Communications Platform that combines intelligent document processing solutions from Kodak Alaris and Publisure’s marketleading middleware multi-channel communications platform, to provide customers with a single integrated workflow to manage both inbound and outbound content. The fully integrated automated platform blends the power of scanners from Kodak Alaris and KODAK Info Input Solution – which enables seamless document capture, with automatic separation, classification, extraction, and validation of all data for seamless delivery into business systems – with Publisure’s best of breed hybrid mail and digital delivery platform, creating a seamless solution that bridges the gap between printed mail and digital delivery. Read the full article here. Kyocera highlights major print industry trends for 2025 Zero-trust security, cloud-first and sustainability set to lead the way. Kyocera Document Solutions UK, a leader in document solutions and managed print services, has identified five key trends it believes will be prevalent in the print industry in 2025. “Each of these trends highlights the evolving dynamics of our industry and the broader world we operate in,” said Steve Pearce, Group Head of Marketing at Kyocera. “Our objective is to equip channel partners and businesses with the necessary tools and insights to effectively navigate these changes. By enhancing print security, adopting cloud-first approaches... Read the full article here. Epson Europe releases its 2023/24 Sustainability Report Epson, a global leader in technology has released its 2023/24 European Sustainability/ESG (Environmental, Social, and Governance) Report. It outlines the advances the company has made in the past year towards realising its 2050 goal of becoming carbon-negative and underground resource free. It also highlights how Epson is harnessing its technology to innovate practical, scalable solutions to address the most pressing environmental challenges the world faces. Key FY23 achievements include: n Business travel emissions reduced by 19% n Deliveries from factories in Asia optimised to reduce future CO2 emissions by an estimated 10-50% per container1 n Commitment to diversity, equity, and inclusion (DE&I) bolstered through implementing comprehensive manager training and company-wide e-learning initiatives n 100% plastic-free status achieved for all point-of-sale marketing materials... Read the full article here. This Years Print IT Awards 2024 Winners The 2024 PrintIT Award winners were revealed at a glittering black tie do at the Royal Lancaster, London in December. See all the winners here.

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