01732 759725
magazine
05
IN THIS ISSUE
07
Agenda
Why home-working is not always the
greenest option
12
Flexible working
What new rules on flexible working requests mean
for you
14
Cover Story
How Neopost is helping customers improve
business processes
17
Printers
HP launches Instant Ink in the UK
19
Innovations
EasyJet consumes less paper to
save fuel
28
Dictation
The benefits of digital dictation and the cloud
30
Communications
The tricks of the trade and what to avoid
32
Document Management
Anthony Pearlgood makes the case for digital
mailrooms
35
Digital mailrooms
Time to improve your document workflow
39
Scanners
Improving customer service with
Plustek scanners
41
Document workflow
How the Football Pools has speeded
up coupon processing
42
IT cleaning
Why dusting could do more harm
than good
Editor:
James Goulding
0780 308 7228
Advertising Director:
EthanWhite
01732 759725
Publishing Director:
Neil Trim
01732 759725
Group Sales Manager:
Martin Jenner-Hall
07824 552116
Social Media Manager:
John Peters
07711 204011
Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT
Tel: 01732 759725 • Email:
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The opinions expressed by contributors are not necessarily those of the publishers
who cannot accept responsibility for any errors or omissions.
No part of Business Info magazine can be reproduced without the prior permission
of the publisher. © Copyright 2014 Kingswood Media Ltd. ISSN 1464-8814
Design: Sandtiger Media –
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Vive la difference
The benefits of scanning are well established, as you would
expect for a technology that has been around for decades.
Today, businesses of all sizes are using scanners to eliminate
paper from business processes, to improve access to documents
or just to save a bit of space. For green-minded organisations,
scanning offers a quick way to shrink one’s carbon footprint.
It can also help create a more comfortable, neater working
environment.
So why are businesses so dependent on paper? As we go to
press, altodigital has released the results of a survey of 1,000
decision-makers showing that more than three quarters (76%)
of businesses still consider the printed page to be mission-
critical. Only one in 10 (11%) believes that they will be
paperless in 10 years’ time.
What’s so surprising about these statistics is that most of the
evidence suggests that print volumes are falling in mature
economies – although HP has always argued that print volumes
reflect business activity and will rise with economic growth.
There are also countless examples of businesses that have
adopted scanning and prospered as a result, many of which are
reported in this issue.
Perhaps the answer lies in the revelation that 90% of businesses
‘double up’ by storing important documents both electronically
and in hard copy. This suggests that there is still a high degree
of scepticism about the resilience of electronic storage, as well
as real appreciation of paper’s virtues, with almost half (45%) of
respondents stating that they prefer the convenience of having
a hard copy to hand.
Given the enduring appeal of paper, it is essential for businesses
to implement systems and technology that allow them to
maximise the benefits of paper and minimise its drawbacks.
Scanners are one such technology. Another is Neopost’s OMS-
500 system featured in this month’s cover story. In the future
what will matter is the document, not what form it takes.
James Goulding, Editor
,
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