Basic HTML Version
01732 759725
magazine
03
Editor:
James Goulding
0780 308 7228 [email protected]
Advertising Director:
EthanWhite
01732 759725 [email protected]
Publishing Director:
Neil Trim
01732 759725 [email protected]
Group Sales Manager:
Martin Jenner-Hall
07824 552116 [email protected]
Advertising Executive:
Brett Blake-Morris
01732 759725 [email protected]
Kingswood Media Ltd.,
Amhurst House, 22 London Road, Sevenoaks TN13 2BT
Tel: 01732 759725 • Email: [email protected]
Business Info is a controlled circulation magazine. Applications for free copies
will be considered upon receipt of a completed and signed reader info card
or online form. Business Info is available on subscription @ £40 p.a. to UK
companies or residents and @ £75 p.a. for non-UK subscribers.
The opinions expressed by contributors are not necessarily those of the publishers
who cannot accept responsibility for any errors or omissions.
No part of Business Info magazine can be reproduced without the prior permission
of the publisher. © Copyright 2012 Kingswood Media Ltd. ISSN 1464-8814
Design: Sandtiger Media – www.sandtiger.co.uk
For the latest industry news visit: www.binfo.co.uk
“ ”
IN THIS ISSUE
05
Agenda
Mood lighting with a difference
10
Cover Story
More comfortable working with Sennheiser
13
Digital workflow
How two organisations have streamlined
essential business services
19
Innovations
The best new office products and services
including DIY eforms for iPads and super-
stylish smartphone handsets
26
On test
Are Philips PicoPix
projectors just for show?
28
Scanners
Bringing the past to life
29
Printers
Is the Berg Little Printer the
future of home printing?
30
IP telephony
Ringing the changes at Kingswood Media
33
IP DECT
New life for cordless DECT
34
Security
The most common email scams and
how to spot them
37
Mailing
Folder-inserters face the ultimate test
38
Office Show
Our preview of this month’s office* show
39
Networks
Why server load balancing matters
for SMEs
41
Office
Get organised with
Martha Stewart
It’s all one-way traffic
from print to digital
HP’s second quarter results make grim reading
for the printer industry, especially for those that
rely on strong consumer sales. A 23% fall in
consumer hardware units shipped by the Imaging
and Printing Group (year-on-year) underlines how
challenging this sector has become since tablets
and smartphones took over from PCs and cheaper,
easier alternatives to home printers emerged
for photo printing. Not a great time, then, for
Berg to be launching its new Little Printer (page
29) – except that this printer has novelty value
and is designed and marketed as a smartphone
accessory, a market that Juniper Research expects
to increase by a factor of 10 between now and
2017. Even so, it’s hard to see the point of the
Little Printer: £199 is a lot to pay for a smiley face.
Faster processing
Elsewhere in this issue, it’s all one-way traffic from
hard copies to digital documents. On pages 13
and 14 we look at how the RSPCA and Gunnebo
have speeded up key processes by reducing the
need for paper-based reporting. The Destiny
Wireless solution used by Gunnebo does still
have a paper element, but with e-form solutions
appearing for the iPad (see page 19), how long
before the entire process is digital? Elsewhere in
the Innovations section we look at how T-Mobile
Austria has saved 40% on material costs by
replacing paper labels with e-paper and Leeds
Building Society is improving customer service
by digitising incoming letters as soon as they are
opened in the mailroom.
At the end of last year, IDC produced a report
showing that in 2010 page volumes inWestern
Europe declined by 1%. The results for 2011 and
2012 will make very interesting reading. But
perhaps not for HP.
James Goulding, Editor
05
10
19
22
26
29
41
42