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23
Q1.
How essential is telephone
communications to your business?
Mobile Fixed Desk Phone
Essential
o o
Quite Important
o o
Useful but not essential
o o
Q2.
When you make a business call from your
office/desk, do you?
o
Use your desk phone
o
Use your mobile
What influences your choice?
(please specify)
Q3.
What potential features would be useful
to your business with future communication
technology developments?
Please score using...
Must have 5 4 3 2 1 Not relevant
n
To have a single number for desk
and mobile phones
____
n
To have a common address book/
contacts list
____
n
To be able to reduce costs by using
voice over IP via your mobile
____
n
To be able to see your colleagues
presence status on your mobile handset ____
Q4.
How useful would apps that work on your
smart phone and with your desk phone be to
you or your business?
o
Very useful
o
Useful
o
Not useful
Q5.
What function or feature would you like to
add to your smartphone that is currently not
available?
(please state what)
Q6.
Who would you have more confidence
in providing software applications for your
mobile?
o
A third party software company
o
Your phone system manufacturer
o
Your Mobile phone manufacturer
o
Other
(please specify)
Q7.
When selecting/purchasing your
communications product how important is
it that it is future-proof/updatable with the
latest trends and applications?
o
Very important
o
Moderately important
o
Important
o
Not important
Q8.
Do you allow your employees to use their
personal device for business e-mails?
o
Yes
o
No
Q9.
Do you allow your employees to use
their personal device to access the corporate
network?
o
Yes
o
No
Q10.
What percentage of your employees are
supplied with company mobile phones?
_________%
.....and of those what percentage are smart
phones?
_________%
Which smartphones are currently used?
(please list all manufacturers used)
Q11.
Do you believe you have sufficient
control of your mobile phone costs?
o
Yes
o
No
Q12.
How frequently are your mobile phones
replaced?
o
When a new model is released
o
6 months
o
12 months
o
18 months
o
24 months
o
When it breaks
The information below will help us to analyse
and categorise your answers to our questions.
We will only use this information for the
internal analysis of this survey.
(or to contact
you if you have won the prize)
Name
Company name
Position
Email
Telephone
Company size
No. of sites
As part of Samsung’s commitment to
improved and integrated communications
we’d like to know what you the reader think
of current and forthcoming communication
developments.
Please take a couple of minutes to enter our
Samsung/binfo survey and tell us what you
think. One lucky winner will be drawn from a hat
on 29th August 2012 and will win a Samsung
Netbook.
Are you happy to be contacted via email to
receive future promotional mailings etc.
(please tick box )
o
Would you be happy to have a conversation
with one of our research team (Anyone
contacted by our research team will receive
a £20 Marks & Spencers Gift Voucher for
participating in the additional Telephone
Survey)
(please tick box )
o
Do you want be entered into the prize draw
to win a Samsung Netbook?
(please tick box )
WIN a Samsung Netbook
To Complete the survey either...
1. Complete it online at
www.surveymonkey.com/s/samcomsurvey
or
2. Complete, scan and email to
or
3. Complete and post to
Samsung Comms Survey,
Business Info Magazine
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