PRINT.IT 3 www.printitmag.co.uk ISSN 2055-3099 (Print) ISSN 2055-3102 (Online) THE PRINT & DOCUMENT WORKFLOW MAGAZINE Read PrintIT online... www.printitmag.co.uk @printitmag www.facebook.com/BinfoMag ISSN 2055-3099 (Print) ISSN 2055-3102 (Online) 05 Bulletin The latest on the proposed Xerox/Fuji Xerox merger and other news 11 Printer Security Xerox’s Carlo Longhi explains how to protect MFPs from hackers 12 Artificial Intelligence SD Worx develops a second brain for time-poor office workers 14 Cover Story Frama explains how to protect your clients and your reputation from email fraud 16 Information management M-Files brings AI to content management 21 Industrial Print Why the fourth industrial revolution will be good for print 22 Customer engagement EFI launches new solution for personalising customer communications 27 Business Processes There’s more to blockchain than bitcoin. Erik Johnsson explains how it can also make business workflows more efficient 30 What’s New New print devices and document- related products and services 32 Business Solutions A resurgent Sharp shows its solutions for the smart office at Sharp Inspire Expo 2018 ISSUE 49 www.printitmag.co.uk Comment Editor: James Goulding 07803 087228 •
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[email protected] PRINT.IT is published by Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 No part of PRINT.IT can be reproduced without prior written permission of the publisher. © 2018 Kingswood Media Ltd. Production Design: Sandtiger Media · www.sandtiger.co.uk The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards and which is sourced from sustainable, properly managed forestation. COMMENT At the EFI Connect 2018 user conference in Las Vegas in January (see page 21), CEO Guy Gecht painted a bright future for print in the fourth industrial revolution, with digital inkjet printing making inroads into a number of industrial applications such as textile printing, packaging and building materials. The greater speed of today’s inkjet presses combined with greater computing power in the cloud and at device level, allied to the inherent benefits of digital print for short print runs and 1-1 marketing, will, he believes, make print even stronger. Digital print has already had a big impact in certain sectors, notably display graphics and ceramic tile printing where it now accounts for more than 50% of output. However, the big prizes lie in packaging (including corrugated), fabrics and even commercial print, and here there is still a long way to go – certainly many years and perhaps even generations – before digital captures the lion’s share of output. Not that Gecht’s too worried. “The volume in these areas is so high that our business plan is not based on 50% digital. If we get to 10% digital in those markets it will be gigantic,” he said. One qualification, though. These optimistic predictions come under the banner of ‘Print beyond paper’. No one is suggesting there will be a renaissance in office printing. Several articles in this issue explain why. If, as I did, you have a vague notion of blockchain as something to do with bitcoin and other crypto-currencies, I strongly recommend you read the article on page 27. In it, Erik Johnsson, chief architect at Epicor Software, does a great job of explaining what blockchain is and how it can streamline and improve business processes, especially those that still rely on paper. On page 16, we look at how M-Files is using artificial intelligence to simplify document filing and retrieval across multiple systems. Being able to access documents in multiple repositories through a single application and being confident that the system will find every document relating to your search removes the need to print (and hang onto) documents that you think you might need in the future. That’s something I am guilty of, and a new survey by Fellowes suggests I am not alone, with half of those surveyed admitting to having documents on their desk that are over a year old and one in five still retaining print-outs from five years before. Another AI application that has the potential to reduce paper use in the office is the SD Worx Digital Assistant (see page 12). SD Worx describes the app as a second brain for office workers who don’t have the luxury of a living and breathing personal assistant. It automatically interacts with multiple systems, making it quick and easy for users to sort out admin related to everyday events, such as taking a day-off, reporting in sick or arranging business travel, in a completely paperless process and a through a single app. James Goulding , Editor
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