PrintIT issue48

16 PRINT.IT 01732 759725 COVER STORY Award winning compliance and Data Loss Prevention tools In the last 12 months, security has become a key differentiator for printer and MFP vendors. As the financial and reputational penalties for a data breach have increased – and could rise further in May when GDPR comes into force – it makes sense to secure network print devices through intrusion detection, whitelisting, encryption, self-healing BIOS and other tools. Good as they are, such measures only address part of the problem, principally external threats and network vulnerabilities. In too many businesses, paper output remains untraceable – printed data can be quickly and easily removed, often without the victim ever being aware that their data security has been compromised. Secure pull printing solutions that require users to authenticate themselves at a device before a document is printed minimise the risk of a visitor or a contractor taking pages left in a network printer’s output tray. But pull printing on its own won’t stop a corrupt employee from printing and removing corporate or customer data. To prevent insiders from stealing data assets you need something more than just secure printing. You need a means of monitoring the content of print jobs and, where appropriate, preventing them from being printed. This is especially important for organisations in the financial, retail, government and Analysts at Keypoint Intelligence – Buyers Lab (BLI) have just named FollowMe by Ringdale as the Outstanding Data Loss Prevention (DLP) Solution in their 2018 Software Pick Awards. PrintIT caught up with Ringdale’s director of strategic alliances, Eric Crump, to find out why businesses should take advantage of this feature and how FollowMe differs from other DLP solutions on the market. healthcare sectors that might hold ID details, sensitive personal information and credit card numbers. Data Loss Prevention Many businesses already make use of Data Loss Prevention (DLP) solutions provided by companies like Symantec, Digital Guardian and Intel Security to monitor digital communications for key words or patterns (e.g. strings of numbers). Few organisations apply the same supervision to printed documents, even though print jobs contain the same confidential or valuable data. FollowMe, introduced by Ringdale in 1997, offers DLP as an integrated feature and has just been recognised by Keypoint Intelligence – Buyers Lab (BLI) as the Outstanding Data Loss Prevention (DLP) Solution in their 2018 Software Pick Awards. Eric Crump, Director of Strategic Alliances at Ringdale, says that FollowMe has had some form of DLP capability since it invented the FollowMe concept 20 years ago, but that it is now an even greater focus for the company. “FollowMe printing is actually a Data Loss Prevention product in itself. Because you have to tap your badge or type a PIN before you can release a print job, you are already preventing the loss of information that typically just sits in the output bin. As reported by Quocirca this year, 61% of companies have had a data breach due to paper sitting in the output bin,” he said. “Over the last six years, as customers have told us they want to protect certain information, we have been able to work together to deliver bespoke DLP solutions that enable them to prevent data breaches by monitoring print jobs for account numbers, key words and national ID numbers. Then, in August 2016, we introduced DLP as an integrated capability for our partners.” Crump says DLP is a growing requirement for mid-market to very large enterprises, such as banks, insurance companies, retail, government and healthcare organisations. “They need to protect data, and that needs to go beyond just printing with a badge,” he said. FollowMe does this by analysing the content of a print job as it goes from the desktop or mobile

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